Wells Fargo · 1 day ago
Senior Lead Product Manager, Card Loyalty Programs, Travel
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
7+ years expWells Fargo is seeking a seasoned product management professional to support the development and execution of a differentiated travel offering that enhances customer engagement and loyalty. This Senior Lead Product Manager will play a key role in shaping the travel benefits strategy and driving cross-functional collaboration to deliver a best-in-class travel experience for Wells Fargo customers.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Contribute to the development and execution of the Wells Fargo Travel portal and suite of travel-related offerings
Analyze customer and market data to inform prioritization of benefit expansion opportunities
Assist in reviewing existing benefits to identify opportunities for simplification
Support identification of embedded travel benefits or services, travel servicing strategies, technical integration approaches, and customer experience enhancements
Partner with research teams to gather insights for data-driven recommendations
Collaborate with internal stakeholders to socialize roadmap and support alignment
Partner with delivery teams to support timely decisions related to architecture and delivery sequencing
Help identify and escalate delivery impediments
Maintain routines that ensure work is aligned with sponsorship and proactively communicated to stakeholders
Collaborate with business P&L owners and internal teams to support Travel strategy roadmap and execution
Assist in managing relationships with external partners
Contribute to contract negotiations and RFP processes for new strategic partnerships
Demonstrate a commitment to continuous learning and development
Support team initiatives that align with business objectives and strategy
Qualification
Required
7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Preferred
7+ years of experience in the credit card benefits ecosystem, with deep expertise in shaping and optimizing travel-related benefits to drive customer engagement, retention, and competitive differentiation
Extensive experience in banking or financial services; prior experience with a credit card issuer is strongly preferred
Strong understanding of the travel industry, including trends, customer expectations, and integration of travel services within financial products
Deep expertise in managing partnerships and leading complex contract negotiations
Advanced proficiency in structured decision-making, leveraging data and insights to guide strategy and execution
Demonstrated strategic leadership in product development, with a track record of driving business outcomes
Proven success in identifying and executing business development opportunities that align with enterprise strategy
Experience contributing to team and talent development through mentorship, knowledge sharing, and cross-functional collaboration
Strong ability to set results-driven goals and influence investment decisions to support product growth
Exceptional communication skills with the ability to influence and align stakeholders across diverse teams
Demonstrated success in managing strategic stakeholder and partner relationships to drive long-term value
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-22
FOXBusiness.com
2026-01-22
Company data provided by crunchbase