ChatGPT Jobs · 2 days ago
Sales Enablement Senior Analyst - CRM & CRM AI
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$81K/yr - $122K/yr
4+ years expCox is seeking a Sales Enablement Senior Analyst - CRM & CRM AI to optimize the sales team's experience and effectiveness through advanced Salesforce CRM and AI capabilities. This role will drive innovation, adoption, and continuous improvement of sales processes, tools, and analytics.
Computer Software
Responsibilities
Accountable for ensuring IT has proper requirements
Document business requirements along with Product Owners
Participate in Sprint reviews and Backlog Refinement
Lead strategic projects to enhance Salesforce CRM and Salesforce AI-powered sales tools, reporting, and analytics
Serve as the subject matter expert for sales team usage of Salesforce and integrated AI solutions
Collaborate with IT and business stakeholders to define, document, and deliver requirements for CRM and AI enhancements
Prototype, test, and roll out new Salesforce CRM and Salesforce AI features, ensuring alignment with business needs and user feedback
Monitor system performance and ensure data integrity across CRM and AI platforms
Analyze sales data to identify trends, opportunities, and the impact of new technology on sales effectiveness
Proactively identify and champion opportunities to leverage Salesforce AI capabilities for process automation and improved customer engagement
Manage documentation and assist with GTM efforts for new functionality and process changes
Support incident triage and resolution
Lead user engagement initiatives to drive adoption and maximize the value of CRM and AI investments
Present findings, recommendations, and project updates to leadership and stakeholders
Foster a culture of innovation and continuous improvement
Ensure processes are defined and partners with process governance team
Learn/maintain knowledge around multiple business processes and CRM instances across various sales teams
Reviews comms and training collateral for all developed items
Perform other duties as required to support business objectives
Qualification
Required
Bachelor's degree and 4 years' experience in sales/business operations, sales enablement, or related field
2+ years leading Salesforce CRM projects in complex sales environments
Hands-on experience with AI technologies (minimum 6 months)
Deep understanding of Salesforce custom configurations, integrations, and reporting
Experience with sales enablement platforms and tools
Strong analytical skills
Proven ability to manage technical projects and drive execution
Excellent communication and presentation skills
Demonstrated change management and problem-solving abilities
Ability to work independently and take initiative
Effective time management skills
Demonstrates a strong work ethic with a hands-on, proactive approach
Requires physical ability and mental acuity to meet business requirements
Preferred
CRM Admin preferred
Benefits
Medical
Dental
Vision
Retirement
PTO
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase