Tuscarora Intermediate Unit 11 · 1 day ago
Program Operations Manager
Mifflintown, PA
Full-time
Onsite
Mid, Senior LevelTuscarora Intermediate Unit 11 is seeking a Program Operations Manager for Juniata County Early Childhood Services. This role is responsible for managing day-to-day program operations, overseeing personnel administration, and ensuring quality services for children and families while supporting program goals and compliance with regulations.
EducationHigher EducationTraining
Responsibilities
Assist in the management of day-to-day program operations including personnel administration, supervision, and oversight to ensure smooth functioning of the program in all areas to provide quality services to children and families, and to support the goals of the program
Responsible to assist with the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) aspect for the programs
Responsible to support and assist with the Parent Engagement portions within the programs and to support parents in understanding their roles and responsibilities for serving on Policy Council in the development, training and on-going work with the operations of Policy Council
Will work to ensure the Education and Child Development services systems are operated and in line with the Head Start Program Performance Standards/Head Start Act, PreK Counts, and Parents as Teachers regulations and requirements
Responsible to assist the program director with additional responsibilities such as, but not limited to, programs self-assessment process, development of a continuous quality improvement plan, hiring processes, and orientating new staff
Responsible to coordinate new projects as assigned by the program director
In the Director's absence, the Programs Operations Manager would work with Senior Managers to run the program effectively and efficiently
Stays up to date on all aspects of the Head Start Program Performance Standards, Head Start Act, all state regulations under the Office of Child Development and Early Learning and related regulations and how to implement them
Responsible for assisting family and community engagement staff in supporting parents to support and understand their role in the shared governance process as it pertains to Policy Council and their responsibilities
Assist in developing goals and measurable objectives in accordance with state and federal guidelines
Evaluates outcomes according to objectives developed for the program plan and as required by state and federal regulations
Develops and maintains specific program policies and procedures to meet federal, state, and local regulations
Prepares and submits program performance and statistical reports to the program director
Assist with oversight of program operations of services for Head Start/Early Head Start, PreK Counts, and Parents as Teachers
Responsible to guide and direct the self-assessment process and completion of a continuous quality improvement (CQI) plan
Responsible to support the Family and Community Engagement Program Services portion of the program
Provide additional support to Parent Engagement staff to guide, plan, and set-up parent events, activities, and Family Curriculum Nights
Work to integrate the program's school readiness goals into all aspects of programs and services
Ensures compliance with all applicable local, state, and federal contracts, surveys and licensures as appropriate for Head Start and other state contracts
Assist the program and managers to adhere to the Head Start Program Performance Standards, PreK Counts Statue, Regulations, and Guidelines as well as the Parents as Teachers Essential Requirements and support the management team in implementing these standards
Supervises and participates in quality assurance activities to ensure quality of services and maintenance of standards of performance to include regular program evaluation and related surveys, maintaining statistical records and documentation
Facilitates a team approach to management ensuring a favorable work climate and timely completion of all requirements
Prepares and submits timely and accurate reports to the Policy Council
Invites participation by Policy Council members for appropriate tasks and demonstrates active communication regarding Head Start/Early Head Start items
Receives and responds to parent and community complaints/grievances about the program
Oversees development of an annual planning calendar of activities and deadlines for program use
Participates in monthly telephone conference calls and submits written monthly program reports
Participates in the community assessment process (only where applicable)
Assists in the overall agency career development and T/TA plans
Works in collaboration with other managers on the leadership team to keep projects moving and to ensure completion of joint projects
Works with the early childhood specialists and education managers to ensure that all Head Start/Early Head Start facilities meet the standard requirements
Identifies and pursues potential additional funding sources, grants, and local monies to support program activities as appropriate
Understands, generates, and documents in-kind and other allowable costs applied toward the non-federal share requirement
Understands and uses account coding to appropriately allocation funds and expenditures
Takes leadership role in assisting parent committees to plan appropriate parent activities or events and providing guidance as to appropriate expenditures of their funds
Attends child staffings for Head Start/Early Head Start and PreK Counts
Participates in regularly scheduled management team meetings
Assist other service area managers in providing guidance to staff directly and indirectly as related to their job descriptions, the performance standards, or job priorities, etc
Recruits and discharges staff in partnership with the managers/specialists/supervisors after discussion with the program director and following federal guidelines and TIU Special Project Handbook
Supervises and assist with the assignment of responsibilities to the Administrative staff
Takes the lead in program committees and implementation teams
Oversees ongoing training in policies, procedures, and program requirements to staff
Oversees orientation and pre-service training to new staff in conjunction with the staff person responsible for personnel as well as the supervisor of the position
Participate in all training and professional development activities as required under the Head Start Program Performance Standards, the Head Start Act, OCDEL, and as planned for by the program
Coordinates and supervises public relations for the program
Coordinates and approves all news media releases in conjunction with the rest of the program
Serves on community task forces and other groups as part of an integrated community services approach
Attends and supports all parents and community representative at all Policy Council meetings
Keeps Policy Council informed of general program operations and requests their input and action as required by Head Start Program Performance Standards
Provides or oversees orientation and pre-service training to new Policy Council members
Writes and submits monthly reports to the Board, as needed in the Director's absence
Qualification
Required
Applicants must apply via Applitrack and complete the online application
Act 24 Arrest and Conviction Report
Act 34 Pennsylvania Criminal History Clearance
Act 151 Pennsylvania Child Abuse Clearance
Act 114 Federal Criminal History Clearance
Minimum requirement is a bachelor's degree in child development, Early Childhood Education, Human Services, or related field with supervisory experience
The program will verify references and complete a sex offender registry check
An initial health exam with acceptable tuberculosis screening results, a clear criminal records, FBI, and Child Abuse clearances check. These are required post job offer and prior to employment
Preferred
Courses in public administration to include budgeting, personnel, and supervision are helpful
Bilingual (English/Spanish) preferred
Knowledge of local resources, customs, and language helpful
Bilingual skills helpful (English/Spanish)
Company
Tuscarora Intermediate Unit 11
In Pennsylvania, Intermediate Units are regional educational service agencies, established by the Pennsylvania General Assembly.
Founded in 1971
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase