Support Transition Manager jobs in United States
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CSZNet Inc. · 1 day ago

Support Transition Manager

positionWashington, DC
timeContract
remoteOnsite
senioritySenior Level, Lead/Staff
date11+ years exp

CSZNet Inc. is seeking a Support Transition Manager (STM) to oversee the transition of support from on-premises procurement modules to ERP cloud modules. The role involves monitoring staff performance, providing oversight for daily work operations, and resolving operational issues.

ComputerCyber SecurityInformation ServicesInformation TechnologyIT ManagementStaffing Agency
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Growth Opportunities

Responsibilities

Coordinate the transition of support from on-premises procurement modules to ERP cloud modules
Monitor staff performance
Provide oversight for daily work operations and related tasks
Resolve operational issues

Qualification

Procurement experienceCall center managementPMP certificationInformation Technology degreeStaff performance monitoring

Required

Bachelor's degree in Information Technology or related field or equivalent experience, 15 Years
Call center experience at a managerial level, Required 11 Years
Experience in a procurement-based environment, Required 11 Years
Call center experience, Required 11 Years
Willing to work onsite 4 days a week

Preferred

PMP certification Desired

Company

CSZNet Inc.

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CSZNet provides IT Solutions & Services for Federal & State Government and Private Sectors.
dateFounded in 2001
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://www.csznet.com/

Funding

Current Stage
Growth Stage

Leadership Team

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John Pestotnik, PMP
COO
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Cindy Hewett
Chief Experience Officer
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Company data provided by crunchbase