Optus · 1 day ago
Sr. Project Coordinator
United States
Full-time
Onsite
Senior Level
5+ years expOptus is a national leader in IT service delivery, seeking a Senior Project Coordinator to facilitate project rollouts and installations. The role involves coordinating with sales teams, customers, and subcontractors, managing project plans, schedules, and ensuring deliverables are met.
Telecommunications
Responsibilities
Assist in the development and review of project SOW’s
Develop project plans and schedules necessary for the successful completion of projects and rollouts
Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible
Place and/or coordinate equipment and material orders and shipments needed for projects
Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work
Conduct conference calls with customers and vendors to update project progress and status
Take necessary action to keep projects on schedule and on budget
Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project
Develop internal process documentation and external customer documentation
Develop opportunities to improve the pre or post project/installation processes
Possess an in-depth understanding of customer specific account requirements
Coordinate complex new or move, add, changes for carrier services if needed
Handles complex scopes of work, issues, or customer challenges; escalates to Management if needed
Serve as mentor/trainer for team members as assigned by Management
Model appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward
Other duties or tasks as assigned by management
Qualification
Required
5+ years of project coordination or project management experience in a progressive, technically oriented environment
Experience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and Outlook
Strong attention to detail and great organizational skills
Strong negotiation skills
Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change
Preferred
College degree preferred or equivalent experience
Benefits
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
Company
Optus
Optus is a national technology advisory and IT services firm helping enterprise organizations simplify complexity and scale with confidence.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Eva Duckworth
CFO
David Sluder
Chief Operations Officer
Company data provided by crunchbase