Superior Linen Service, Inc. · 1 day ago
Route Service Representative
Springfield, MO
Full-time
Onsite
New Grad, Entry LevelSuperior Linen Service, Inc. is seeking a Route Service Representative to operate a non-CDL box truck on a dedicated route. The role involves delivering products, providing services, and maintaining excellent customer relationships while adhering to transportation regulations and company policies.
HospitalityTravel
Responsibilities
Responsibly follow all procedures, & policies with regard to Department of Transportation rules and regulations
Responsibly complete each day’s route with effective customer service and efficiency
Collect payment from customers; use a handheld computer to complete transactions and invoices
Works in conjunction with the office personnel and production to be assured that orders are filled and meets customer satisfaction
Complete the days route in a timely and safe manner
Conduct proper inventory of customer
Receive soiled product and properly tag linen bags to ensure proper production counts
Perform daily inspection of truck before beginning of route
Follow all traffic laws; along with Department of Transpiration regulations
Demonstrates and promotes Superior Linen Service culture, values
Communicates effectively with customer
High level of customer relationship by making good will calls
Listen to and resolve customer complaints
Maintain proper appearance; must be in uniform at all times
Completes documentation as required, including computer data entry
Verify load sheets and soil reports for accuracy every day before starting the route
Must maintain a Driver Qualification file, as all Route Service Representatives working for Superior Linen may be required to travel across state lines at the company’s request in order to provide service to customers or to assist in emergencies
Qualification
Required
Active Driver's License
Preferred
High School Diploma, Technical Certification, GED, or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos
Must exhibit self-initiative, accountability, flexibility
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Must have basic computer use skill set
Company
Superior Linen Service, Inc.
Superior Linen Service is a family owned and operated corporation which supplies linen rental services to businesses in Oklahoma, Arkansas, Kansas, and Missouri.
Founded in 1954
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
JR Little
Chief Operating Officer
Mike Knowles
Chief Operating Officer
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