TALENT Software Services · 5 days ago
Administrative - Scheduler
Berkeley, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $23/hr
0+ years expTALENT Software Services is seeking a Medical Imaging Scheduler/Receptionist to provide administrative and scheduling support in a high-volume outpatient imaging center. The role involves ensuring efficient patient flow, accurate scheduling, and exceptional customer service for patients and providers.
Artificial Intelligence (AI)ConsultingDevOpsHealth CareIT ManagementProject ManagementRecruitingStaffing Agency
Responsibilities
Schedule imaging procedures across multiple modalities (ultrasound, mammography, x-ray, bone densitometry, etc.) using Epic
Provide front desk reception and greet patients professionally
Verify insurance eligibility and benefits; obtain prior authorizations when required
Inform patients of preparation requirements and financial responsibility
Request and obtain prior imaging, CDs, reports from referring offices or external facilities
Manage multi-line phone systems and respond to patient and provider inquiries
Ensure accurate data entry, maintain confidential records, and update patient information
Support technologists, radiologists, and supervisors with daily administrative tasks and departmental workflows
Participate in quality improvement, compliance, and staff development activities
Maintain a clean, organized workspace and waiting area
Qualification
Required
Specific Epic Experience (Must-Have)
Candidate must have direct, hands-on Epic experience used for: Imaging scheduling, Registration, Order verification, Work queues, referrals, or radiology workflows
Generic 'EMR experience' is not sufficient
Radiology Department Experience (Must-Have)
Minimum 6 months experience in a diagnostic imaging department, such as: X-ray, Ultrasound, Mammography, CT / MRI, Interventional Radiology (IR) if imaging scheduling duties were included
Must show clear exposure to imaging workflows, terminology, and department operations
Imaging Scheduling Experience (Must-Have)
Must have scheduled diagnostic imaging procedures using Epic or other RIS/PACS-associated systems
Must demonstrate experience with: Reviewing imaging orders/referrals, Understanding prep requirements (e.g., NPO instructions), Coordinating multiple modalities, Managing high-volume phones/queues
General medical office scheduling alone is not acceptable
Patient-Facing Experience (Must-Have)
Front desk, phones, check-in/check-out, and handling patient concerns must be demonstrated
High School Diploma or GED required
Proficiency in Epic (Radiology/Access workflows)
Strong communication and customer service skills
Accuracy and attention to detail in a fast-paced environment
Ability to prioritize and multitask
Professional, team-oriented, and reliable work style
Ability to follow standardized procedures and written instructions
Preferred
2 years as a medical receptionist or scheduler in a radiology/imaging environment
Familiarity with radiology terminology, exam prep requirements, and imaging workflow concepts
Experience coordinating care across multiple specialties or modalities
Company
TALENT Software Services
Talent Software Services is an IT staffing services company of healthcare and government sectors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Prashanth Upadrashta
Vice President -Global Operations & Delivery
Dave Iacarella
Owner
Recent News
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