Senior IVR Application Developer jobs in United States
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Miratech · 1 day ago

Senior IVR Application Developer

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level

Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. The Senior IVR Application Developer will work with project teams and stakeholders to develop and maintain IVR applications, ensuring high-quality delivery and operational improvements.

Outsourcing
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Design, develop, and maintain IVR applications based on business and technical requirements
Integrate IVR solutions with key internal services
Monitor IVR systems and implement operational improvements to enhance customer experience
Troubleshoot and resolve issues within the voice contact center and IVR environments
Collaborate with project managers to ensure the timely and high-quality delivery of solutions
Work independently while supporting a regional business unit aligned with global objectives
Participate in forward-looking initiatives to improve call steering and IVR architecture
Communicate technical concepts clearly to both technical and non-technical stakeholders

Qualification

Java EESpring BootIVR applicationsSQLObject-Oriented DesignTroubleshooting skillsAnalytical skillsEffective communicationIndependent work

Required

Proficiency in Java EE and Spring Boot / Spring Core
Solid knowledge of Object-Oriented Design (OOD), Object-Oriented Programming (OOP), and design patterns
Hands-on experience developing IVR applications
Strong understanding of voice contact center systems and IVR platforms
Experience working with SQL for application configuration and data-driven logic
Strong troubleshooting and analytical skills
Effective communication and presentation skills
Ability to work independently in a fast-paced, global environment

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship and talent investment programs
Internal mobility and internship opportunities
Team-building company social events

Company

Miratech

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Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations.
dateFounded in 1989
location
Kyiv, Kyyiv, UKR
people-size1001-5000 employees
web-link
http://www.miratechgroup.com/

H1B Sponsorship

Miratech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Horizon Capital
2022-04-27Private Equity

Leadership Team

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Matthew Ainsworth
Chief Revenue Officer
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Nikolay Royenko
President
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Recent News

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Company data provided by crunchbase