Sr Director of Customer Applications jobs in United States
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IDR, Inc. · 1 day ago

Sr Director of Customer Applications

positionIrving, TX
timeFull-time
remoteHybrid
seniorityDirector/Executive
date10+ years exp

IDR, Inc. is seeking a Sr Director of Customer Applications to join one of their top clients specializing in retail technology. The role involves leading strategic initiatives to modernize and optimize customer-facing platforms across web, mobile, and call center channels to enhance customer satisfaction and operational efficiency.

Information TechnologyRoboticsSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Leads the strategy, delivery, and evolution of customer-facing retail technology platforms across web, mobile, and call center channels
Partners closely with business and technology leaders to prioritize initiatives and modernize application architecture
Delivers secure, scalable, and high-performing solutions aligned with a multi-year roadmap
Accountable for customer satisfaction, system availability, project execution, and vendor partnerships
Develops and manages high-performing teams focused on driving business outcomes

Qualification

Systems planningProject managementLeadership skillsStrategic thinkingCross-functional collaboration

Required

10+ years of experience specific to systems planning, design, and implementation
Proven management and leadership skills for large, enterprise-wide initiatives
Experience developing, maintaining, and executing multi-year plans for customer applications
Strong strategic thinking and project management abilities
Ability to collaborate effectively with cross-functional teams and executive stakeholders

Benefits

Full Benefits; Medical, Vision, Dental, and more!
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance

Company

IDR, Inc.

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Glassdoor4.4
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IDR, Inc.
dateFounded in 1998
location
Alpharetta, Georgia, USA
people-size501-1000 employees
web-link
http://idr-inc.com

H1B Sponsorship

IDR, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)

Funding

Current Stage
Late Stage

Leadership Team

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Ashley Holahan
President and CEO
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