DealMaker · 2 hours ago
Senior Account Manager
DealMaker is a fast-growing fintech company revolutionizing the capital markets ecosystem with a mission to make online capital raising mainstream. The Senior Account Manager will act as the trusted relationship owner for valuable issuers, guiding them through their fundraising journey while ensuring they feel supported and confident. This role focuses on maintaining long-term relationships and positioning DealMaker as a key partner in capital formation.
FinanceFinTechSoftware
Responsibilities
Serve as the main point of contact for issuers, ensuring they always have a trusted partner to turn to for guidance, escalation, or support
Build executive-level relationships and maintain credibility with founders and leadership teams
Drive issuer retention and repeat raises by demonstrating value throughout the full lifecycle
Clearly define expectations with issuers and reinforce the roles of DealMaker, their internal teams, and third-party partners
Anticipate risks and challenges across onboarding, campaign execution, and compliance — stepping in to remove blockers quickly
Provide high-level insights on offering structures, fundraising strategy, and market dynamics to help issuers achieve stronger outcomes
Lead strategic conversations (e.g. QBRs, campaign reviews, forward-looking raise planning) that reinforce DealMaker’s role as an indispensable partner
Actively identify and act on referral opportunities when issuers are most engaged
Work hand-in-hand with Implementation Managers who handle project execution, ensuring issuers experience a seamless onboarding and launch
Escalate critical issues internally, aligning with Compliance, Marketing Services, Legal, and Product teams to keep issuers on track
Maintain accountability across stakeholders to prevent delays and ensure delivery against agreed timelines
Use DealMaker’s product suite, AI tools, and reporting dashboards to stay organized and proactively monitor deal health
Leverage automation, health scores, and predictive insights to surface risks before issuers notice them
Document learnings and provide structured feedback to Product and Ops teams to continually improve the issuer journey
Qualification
Required
Experience in capital formation, investment banking, venture capital, or securities law preferred (training provided)
Ability to advise at the executive level with strong communication and presence
Track record of strengthening client retention and driving repeat business
Comfort navigating complex compliance, legal, and marketing landscapes
Proactive problem-solver who thrives in high-stakes, fast-moving environments
Strong organizational skills and adaptability to new tools, technology, and data-driven workflows
Benefits
Competitive compensation with the opportunity to earn equity—get into a growth company on the ground floor
A diverse & distributed team of doers, innovators, and experts
Shared employee benefit plan (medical, vision, & dental)
Strong autonomy with support from leadership
Annual learning support
Company
DealMaker
DealMaker provides capital raising technology that transforms how companies raise funds, engage investors, and build community.
Funding
Current Stage
Growth StageTotal Funding
$20MKey Investors
Information Venture PartnersCIBC Innovation BankingThe Canadian Securities Exchange
2025-11-06Private Equity· $20M
2025-11-06Debt Financing
2024-01-01Private Equity
Recent News
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