NYCM Insurance · 2 days ago
Casualty Claims Division Manager
NYCM Insurance is seeking a Casualty Claims Division Manager to oversee the strategic direction and operations of their Casualty Claims area. The role involves managing budgets, leading teams, and ensuring exceptional customer experiences while collaborating with executives to meet corporate objectives.
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Responsibilities
Responsible for carrying out the corporate strategic plans (KST), long term goals, and short-term goals
Works with the Business Planning Team by providing input for decision making, obtaining and communicating feedback/challenges
Communicates why and where we are going, not how we are getting there (Business Unit Manager is responsible for the execution of the long and short term goals)
Defines and effects the direction of change (the “where” we are going)
Sets divisional goals, either themselves, or collaboratively
Develops, oversees, and manages divisional budget, business plans, and projects
Develops, cultivates, mentors, coaches, and evaluates the Business Unit Managers, Supervisors, and any other direct reports under his/her direction
Measured on results expected
Promotes and upholds the positive image of our corporate values
Actively participates in and promotes collaboration across teams
Qualification
Required
Bachelor's Degree in field(s) applicable to Division/Business Unit OR 5+ years demonstrated experience in leading, coaching, and mentoring teams
Excellent leadership skills
Ability to motivate Business Unit Managers, Supervisors and any direct reports
Excellent interpersonal and verbal/written communication skills
Able to execute effectively, build strong teams, and lead change with courage
Loyal, genuine, passionate, and committed to the cause
Trusting, honest, transparent, and sincere
Fosters genuine relationships and connections
Inspires a shared vision
Empowers others
Excellent computer proficiency and technical aptitude
Excellent organizational and prioritization skills
Excellent attention to detail, accuracy, and ability to make accurate timely decisions
Preferred
Internal leadership development programs (e.g. EEJ, LDP, etc.) completed or relevant leadership education preferred
3+ years' experience and knowledge as a Supervisor in applicable field is preferred