Intranet and Digital Experience Manager jobs in United States
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The University of North Carolina at Chapel Hill · 23 hours ago

Intranet and Digital Experience Manager

The University of North Carolina at Chapel Hill is a global leader in higher education known for its commitment to innovative teaching and research. They are seeking an Intranet and Digital Experience Manager who will oversee the planning and improvement of the department's intranet platform, ensuring user experience and compliance with accessibility standards. This role also involves creating training resources and acting as a liaison between teams to enhance digital experiences.

EducationHigher EducationUniversities
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H1B Sponsor Likelynote

Responsibilities

Overseeing the planning, implementation, and continuous improvement of the department’s intranet platform
Establishing governance frameworks, policies, and procedures to maintain an intuitive, accessible, and scalable intranet infrastructure
Ensuring that all digital content produced by UDO meets university-wide accessibility standards and compliance guidelines
Conducting audits and reviews of digital materials, and providing expert consultation to UDO teams
Creating end-user training resources, documentation, and feedback mechanisms
Monitoring user satisfaction and usage patterns to inform enhancements
Serving as a liaison between the Digital Innovation team and end users

Qualification

Intranet managementDigital accessibility standardsContent management systemsProject managementWritten communicationVerbal communicationAttention to detailCross-functional collaboration

Required

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions
Proven experience managing intranet platforms or similar digital systems, including structuring content, developing governance models, and supporting end-users through training and documentation
Understanding of digital accessibility standards (e.g., WCAG 2.1, ADA Section 508), with demonstrated ability to apply best practices and collaborate with accessibility professionals
Excellent written and verbal communication skills, with experience curating content for internal audiences and delivering messaging that supports employee engagement and organizational alignment
Ability to work cross-functionally and independently, demonstrating strong project management skills, attention to detail, and the ability to prioritize and manage multiple deadlines in a dynamic environment
Experience with content management systems (CMS) like Drupal or WordPress

Preferred

Experience within higher education advancement

Benefits

Discounts and access to many UNC -CH athletics
Performing Arts
Gym memberships
Over 800 local deals
Tuition & Fee Waiver Program

Company

The University of North Carolina at Chapel Hill

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Carolina’s vibrant people and programs attest to the University’s long-standing place among leaders in higher education since it was chartered in 1789 and opened its doors for students in 1795 as the nation’s first public university.

H1B Sponsorship

The University of North Carolina at Chapel Hill has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (165)
2024 (143)
2023 (100)
2022 (133)
2021 (83)
2020 (89)

Funding

Current Stage
Late Stage
Total Funding
$48.57M
Key Investors
SECU FoundationCDA FoundationNorth Carolina Biotechnology Center
2024-07-19Grant· $1M
2024-03-18Grant
2023-02-16Grant· $0.11M

Leadership Team

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Judith Cone
Retired Vice Chancellor for Innovation, Entrepreneurship and Innovation as of April 1, 2021
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Michael Williams
Network SEcurity Team Lead
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Company data provided by crunchbase