St. Anne Institute · 2 weeks ago
Chief Program Officer
Albany, NY, US
Full-time
Onsite
Director/Executive
$110K/yr - $115K/yr
8+ years expSt. Anne Institute is a nonprofit organization focused on providing support for emotionally challenged youth and troubled families. They are seeking a Chief Program Officer to oversee assigned programs, coordinate staffing, and ensure effective implementation and evaluation of new initiatives.
Child CareCommunitiesEducationHealth CareNon Profit
Responsibilities
Directly supervise assigned program directors, managers and coordinators, working closely with senior program staff to build their skills and confidence so they can mentor, encourage and motivate all staff
Foster a team-oriented, supportive, accountable work environment
Help to ensure effective roll out, implementation, and evaluation of new programs and initiatives
Deploy resources efficiently and effectively toward organizational goals, working with staff to balance workload and effort, and provide regular feedback so that key staff can continuously improve their supervision and mentoring skills
Assisting the recruitment and hiring of new staff members for assigned programs
Work closely with senior leadership team to ensure successful program teams
Assisting the development of program budgets and support program staff to develop and manage their team budgets
Work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management
Collaborate with senior leadership team to implement special projects aimed at increasing program and organizational capacity
Coordinate planning and activities necessary for development program designs in response to RFPs and RFAs
Provide assistance and guidance on how to troubleshoot program and staff performance challenges
Mentor directors, managers and coordinators on how to proactively engage in planning to improve program management
Ensure that the Agency’s procedures reflect changes in crisis intervention approaches
Monitor training needs of staff in assigned programs
Facilitate regular meetings with assigned Program Directors, Administrators and Supervisors
Provide supervision, training and evaluation of the Program Administrator for Agency and Behavioral Support, the Program Administrator for the Runaway and Homeless Youth Shelter and Street Outreach Program, and the Director of Residential Services
Provide yearly performance evaluations on all assigned staff with whom he/she has supervisory responsibility
Determine staffing plans to achieve program goals and objectives and participate in hiring decisions for new program staff
Deliver Mandated Reporter and Confidentiality training to assigned staff on an annual basis
Oversee all Risk Management matters including Critical Incident and Significant Incident Reports
Review all Critical Incident Reports and initiate safety plans or corrective actions when indicated
Assist in the coordination of debriefing meetings for staff following Critical Incidents
Monitor/Review the Agency log as it relates to all Critical Incident Reports
Review all Abuse/Neglect and Significant Incident Reports with the COO/CCO and OCFS/JCrepresentatives
Assist the COO/CCO and QI Specialist with investigations, i.e. NYSED, OCFS and Justice Center investigations, and provide ongoing assistance/documentation
Represent Agency and Behavioral Support, Shelter, Outreach, Residential programs at the daily administrative Risk Management meetings and bi-weekly Executive meetings
Attend all monthly Incident Review Committee meetings and assist in developing the agenda for those meetings
Ensure the implementation of outcomes data analysis in all assigned programs/service areas
Establish annual program, departmental and staff goals and objectives and track results against these goals as well as accountability protocols
Work with the senior leadership team and program team to evaluate program strategies and goals
Analyze internal reports to evaluate program effectiveness using an outcomes-based approach and ensure the agency’s ability to anticipate and effectively respond to changing client needs
Ensure the delivery of qualitative and quantitative goals and outcomes of programs and services
Coordinate and analyze the appropriate data to inform the programmatic and operational decision-making process
Analyze and assess programs based on data collected and implement corrective measures if required
Assume duties of the Chief Operating Officer in his/her absence
Assist in the development and writing of RFPs and grants for assigned programs
Serve on additional committees as appropriate to the position of Chief Program Officer
Participate in all Service Outcomes Action Research (SOAR) meetings
Abide by the NYS Justice Center Code and the SAI Codes of Conduct/Ethics
Perform/assume other duties as assigned
Qualification
Required
Master's degree in public administration, education, social work or related field
A minimum of eight years leadership experience in a nonprofit, overseeing multiple programs or contracts ideally at an organization with emotionally challenged youth and troubled families
Demonstrated cultural competence
Excellent written, verbal communication and interpersonal skills
Ability to manage and balance multiple projects
Ability to make decisions or intervene in difficult or complex situations and resolve problems as they arise
Demonstrated commitment to an interdisciplinary, collaborative team approach to work
Company
St. Anne Institute
St. Anne Institute is a private, not for profit, secular residential and community-based preventive and educational service agency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Richard Hucke, LCSW
Chief Executive Officer/President
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