AV · 1 day ago
Field Service Representative Instructor II
Petaluma, CA
Full-time
Onsite
Senior Level
$31/hr - $44/hr
6+ years expAeroVironment (AV) is a global leader in unmanned aircraft systems and tactical missile systems. The Field Service Representative Instructor II operates and provides instruction on Medium UAS, ensuring safe flight and ground operations while assisting in business development and customer service.
AerospaceAir TransportationDronesElectric VehicleElectronicsEnergyGovernmentManufacturing
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Operates, instructs, and evaluates on Unmanned Air Systems (UAS) in the field
Performs and oversees flight demonstrations in Support of AV product line & Business Development
Coordinates directly with all agencies and customers, internal & external, to plan and coordinate personnel/equipment in support of Flight Demo Events
As required, provides customer on-site software/hardware upgrades & repairs, refresher training, assists with new equipment deliveries/inventory and conducts periodic customer site visits to assess customer mission readiness
Represents AV’s products and services as a subject matter expert, attending periodic DOD & International UAS user meetings at conferences, exhibitions and symposiums
Works with customers to understand CONOPS and shape how AV’s products provide solutions to customers
Assists BD in capturing new business leads and follow-on orders
Ensures all system flight and ground operations follow established procedures and are conducted safely
Conducts all necessary UAS equipment, and material inventories
Immediately advise Flight Training Manager, customer representatives, and controlling authorities of any changes affecting the planned MUAS training flight operations
Maintains proper operational status of MUAS and supporting operational systems
Maintains situational awareness of the air vehicle's location, in-flight status, and threats to the aircraft from the air and ground
Constantly monitors whether on-site and along intended flight paths
Continually re-evaluates risk assessments & take appropriate actions to mitigate any elevated risk levels
Completes all documentation required for flight operations, equipment operational status, data collection, and post-flight procedures
Captures critical information for input into after-action reports and lessons learned databases
Effectively leads, trains and mentors small groups of students and Instructors in meeting course objectives
Applies company policies and procedures to resolve complex issues
Determines methods and procedures on new assignments and supervises & coordinates activities of others
Conducts Flight Evaluations and is qualified as an Evaluator in their respective specialty (AVO or Mech)
Other duties as assigned
Qualification
Required
High School diploma or GED equivalent is required
Minimum of 6+ years of relevant experience or equivalent combination of experience and education
Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
Demonstrated understanding of military tactics, operations, GPS and Navigation utilizing map and compass
Experienced interpreting a variety of instructions furnished in written, oral, diagram, blueprint or sketches
Demonstrated basic computer skills and proficiency with office software and productivity tools
Demonstrated working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
Clean driving record required in order to drive company vehicles
Must pass and maintain a medical and dental exam for deployment(s)
Because of various out-of-area training/maintenance requirements, must be available on both short and long-term deployments away from home, both CONUS and OCONUS consisting of up to 80% travel
Preferred
Bachelor's degree is highly preferred
Prior military instructor/Special Operations experience highly desirable
Prefer Special Forces, SEAL, Special Tactics, Ranger, Force Recon / MARSOC, Scout, Forward Observer, TACP, or Aviation backgrounds
Prior hobby experience with Remote Controlled (RC) aircraft helpful but not required
Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
Demonstrates communication skills as well as interpersonal skills with the ability to work well with others across disciplines
Focuses on teamwork, collaboration and puts the success of the team above one's own interests
Able to excel in a fast-paced, deadline-driven environment, where small teams share a broad variety of duties
Displays strong initiative and drive to accomplish goals and meet company objectives
Takes ownership and responsibility for current and past work products
Benefits
Medical
Dental vision
401K with company matching
A 9/80 work schedule
A paid holiday shutdown
Company
At AV, we build shoulder-to-shoulder with our customers, delivering systems shaped by real-world missions, not theoretical requirements.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.68B2025-07-01Post Ipo Equity· $875M
2025-07-01Post Ipo Debt· $650M
2023-09-19Post Ipo Equity· $109.01M
Leadership Team
Wahid Nawabi
Chairman, President & CEO
Johnathan Jones
Senior Vice President
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