Graybar · 23 hours ago
Service Representative Off-Site
Minneapolis, MN
Full-time
Onsite
Entry Level
$21/hr - $21/hr
1+ years expGraybar is a leading distributor of electrical, communications, and data networking products, and they are seeking a Service Representative Off-Site to serve as a key contact for customers to ensure total satisfaction. This role involves selling company goods, coordinating customer service requests, and performing shipping and inventory duties.
Electrical DistributionSupply Chain ManagementWholesale
Responsibilities
Take an active role in selling Company goods and services; fill customer merchandise requirements, including the counter, using knowledge of products sold; suggest selections that meet customer needs
Coordinate the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance
Perform all shipping, receiving, and inventory maintenance duties; evaluate inventory requirements/levels, and take steps to maintain correct balance of merchandise
May perform Delivery Driver duties as needed; operate a light van or delivery vehicle to deliver customer orders; ensure that customer orders are delivered to meet customer expectations
Update knowledge of products through self-study and attending product training classes
Assist in orientation of new or less experienced representatives
Qualification
Required
Minimum 1 year experience required; 2+ years experience preferred
Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds
Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions
Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions
Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required
Ability to meet driving requirements if assigned to operate a Company-required vehicle and/or whenever circumstances require that material handlers at the applicable location have the ability to operate a Company vehicle to cover emergencies, absences, or other business needs
Knowledge of warehouse procedures and security regulations
Knowledge of product lines and suppliers and the ability to evaluate products in terms of customer needs
Customer service skills with the ability to handle a variety of customer situations with enthusiasm and tact
Communication, administrative, and computer skills
Ability to work under general supervision and work cooperatively with other branch personnel
Ability to successfully complete all Company training designed to comply with regulatory requirements
Preferred
4 year degree preferred
2+ years experience preferred
Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.
Company
Graybar
Graybar is a distributor of electrical, communications and data networking products.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$1.5B2025-06-30Debt Financing· $750M
2018-08-13Debt Financing· $750M
Leadership Team
Kathleen Mazzarella
President and CEO
Brian Delaney
Senior Vice President, West Region and Subsidiaries
Recent News
2025-12-11
2025-12-10
PR Newswire
2025-12-08
Company data provided by crunchbase