Universal Weather and Aviation, Inc. · 1 hour ago
Director of IT Operations
Tampa, FL, US
Full-time
Onsite
Director/ExecutiveUniversal Weather and Aviation, Inc. is seeking a Director of IT Operations to lead the execution, reliability, and continuous improvement of IT services and technology delivery. This role involves overseeing IT operations, service delivery, and enterprise systems while ensuring alignment with business strategy and operational excellence.
SchedulingSoftware
Responsibilities
Provide operational leadership: Establish standards, cadence, and accountability for day-to-day IT operations, including support, infrastructure, and enterprise platforms
Own service delivery and support management: Ensure effective support operations focused on quality, root cause resolution, and continuous improvement
Lead technology delivery and execution: Drive completion of IT initiatives, unblock stalled efforts, and coordinate delivery across teams and vendors
Oversee cloud, infrastructure, and DevOps operations: Ensure reliability, security, scalability, and cost effectiveness of Azure and related platforms
Maintain enterprise systems oversight: Act as operational owner for ERP, POS, telephony, and other critical business systems
Provide people leadership: Line manage IT, development, and product resources, handling performance, workload, and day-to-day management responsibilities
Manage vendors and stakeholders: Oversee third-party partners and act as a trusted IT leader to business and executive stakeholders
Support governance and risk management: Identify operational risks, ensure compliance, and maintain change and access controls
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience
Senior-level experience leading IT operations, service delivery, or technology execution
Broad technical understanding of cloud infrastructure, DevOps practices, enterprise systems, and IT support operations
Experience managing and leading technical teams
Strong decision-making, communication, and stakeholder management skills
Demonstrated ability to think beyond day-to-day operations and evaluate long-term impact
Comfortable challenging existing approaches and proposing alternative solutions
Able to connect operational decisions to broader business and technology strategy
Experience contributing to medium- and long-term planning while maintaining operational accountability
Preferred
Experience with AI-enabled solutions or agents, and/or supporting call center environments
Company
Universal Weather and Aviation, Inc.
At Universal, we’re moving organizations that move the world.
Founded in 1959
1001-5000 employees
H1B Sponsorship
Universal Weather and Aviation, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (6)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Ralph J Vasami
Chief Executive Officer
John Lee
EVP and Chief Financial Officer
Recent News
Company data provided by crunchbase