Northeastern University · 2 days ago
Associate Vice President - Infrastructure
Boston, MA (Main Campus)
Full-time
Onsite
Director/Executive
$237K/yr - $353K/yr
15+ years expNortheastern University is a leading institution seeking an Associate Vice President - Infrastructure to oversee their IT systems' performance and scalability. This role involves leading teams in planning, designing, and managing infrastructure strategies while collaborating with stakeholders to align technology roadmaps with university objectives.
Education
No H1B
Responsibilities
Define the infrastructure strategy and three-year roadmap ensuring programs are defined and executed. Gain alignment with senior leadership and key stakeholders. Ensure technology roadmaps for infrastructure and operations services are maintained with timelines, impacts, and dependencies communicated
Integrate information security risk management into business decisions and operations in collaboration with the CISO. Advise leadership on necessary security controls and processes to protect the enterprise and the business units commensurate to the assessed level of risk
Lead, mentor, and coach a team of technical directors and managers consisting of engineers over cloud infrastructure, networking, and service reliability solutions; system administrators, service desk analysts, and engineers over network, VoIP, and phone services; and IT service operations, AV Services and other duties as assigned. Define SLAs for infrastructure and operations and ensure adherence to defined metrics
Set Cloud architectural standards for the university’s environment moving forward, design automation for cloud infrastructure, work closely with technology partners to design best-in-class cloud system implementations. Support for company-wide applications, infrastructure systems, and services, including but not limited to Active Directory/Azure AD, M365 (e.g., email, SharePoint, Teams, OneDrive, Intune), Google, and fileserver/storage. Tiers one, two, and three support for company-wide applications, infrastructure systems, and services, including but not limited to Windows servers, WAF Analytics tools (e.g., Power BI), Azure AD, SFTP, WVD, faxing, and file server/storage
Ensure optimal management of system availability, performance, and capacity management proactively for core infrastructure areas. Lead automation design, development, and delivery to improve the availability, scalability, latency, compliance, and operational efficiency of services. Identify and lead continuous improvement initiatives that drive step-change improvements in the operational performance of infrastructure, networks, and services
Develop and maintain comprehensive disaster recovery plans and conduct regular testing to ensure readiness for critical applications
Qualification
Required
Bachelor degree in Computer Science, Business, Engineering, or equivalent experience
15+ years of relevant industry experience supporting multiple physical locations, heterogeneous environments (Windows, Linux, iOS), etc
10+ years of technology leadership experience for enterprise infrastructure including active directory, voice, networking, and information security
Experience managing infrastructure operations organizations required; experience leading cloud systems engineers and software engineers preferred
Demonstrated strong collaboration skills with internal customers and management, including a strong sense of commitment to delivering on customer needs and requests
Proven track record of driving IT strategic initiatives and delivering on measurable business objectives
Focus on documentation and procedures, while creating repeatable, predictable processes
Team oriented with strong ability to work well with others
Excellent verbal communication skills
Experience managing a budget of 12 million operating, 15 million capital
Preferred
Advanced degree highly desirable
Experience leading cloud systems engineers and software engineers preferred
Benefits
Medical
Vision
Dental
Paid time off
Tuition assistance
Wellness & life
Retirement-
Commuting & transportation
Company
Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Hosking
CEO Regional Dean
Dave Thurman
Dean & CEO, Seattle Campus
Recent News
2024-01-06
Alfred P. Sloan Foundation
2023-10-30
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