Danaher Corporation · 4 hours ago
Field Service Engineer - North UK - Scotland
United States
Full-time
Remote
Mid LevelLeica Microsystems, a leader in microscopy solutions, is seeking a Field Service Engineer to provide service support to customers in Scotland. The role involves performing breakdown repairs, maintenance, and installations of life science equipment, while building strong customer relationships and ensuring high-quality service delivery.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
You will perform breakdown repairs, maintenance and installations at customers' sites
Respond to customer support calls within an assigned territory, with travel to other regions as and when required
Become technically proficient in the support of our wide range of Leica Nano devices, so you can provide world class support to our customer base
Complete all administrative operations within the target timelines providing detailed service reports for all service activities
Being the face of Leica to our customers you must efficiently deliver our service to minimize customer downtime and costs whilst taking ownership of all assigned, unscheduled, customer maintenance visits, scheduling and delivering them within the customers’ expectations
It’s a key part of the role to build relationships with customers by fostering a positive and professional attitude to exceed their expectations
Work closely, when required, with our RA/QA team to report any defects or PMDR (Potential Medical Device Reporting) issues that may arise
Support our approved third-party suppliers to ensure smooth operation and integration of their equipment with ours
Manage tools and test equipment inventory, ensure that diagnostic tools and kept calibrated and in full working order
Qualification
Required
Ideally qualified to HNC level in Engineering (mechatronics, electronics etc) or equivalent experience accepted
Full Clean Driving licence
Good/sound knowledge and skills with IT
Fluency in English, excellent communication skills a must, both with customers and internally within the team
The ability to work independently and part of a team essential
Be engaged in personal growth with a good sense of self awareness
Be flexible and able to travel when required
Commercially aware around identifying business opportunities driving growth within the business
Preferred
Knowledge of life science and confocal systems would be an advantage
Experience of Microscopy an advantage but not essential
Experience with Service Max/SFDC an advantage
Benefits
Attractive Benefits package (pension, healthcare, fitness, life assurance, and many more)
Competitive Salary and bonus plan
Company Car
Continuous training and support, with focus on personal development
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
Founded in 1969
10001+ employees
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Leadership Team
Rainer Blair
President & CEO
Thomas Joyce
President & CEO
Recent News
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