Avista · 22 hours ago
Energy Program Manager - Multiple Positions
Spokane, WA
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $156K/yr
3+ years expAvista is focused on advancing energy efficiency and clean energy goals for its customers. The Energy Program Manager will be responsible for developing and managing programs that enhance energy efficiency and customer engagement while ensuring regulatory compliance.
Electrical DistributionEnergyEnergy Management
Responsibilities
Developing, designing, implementing, and managing residential, commercial, and/or industrial programs that advance energy efficiency, demand response, clean energy policy goals, and/or energy assistance for Avista customers
Delivering accessible, customer‑centered programs; strengthening customer and community outreach and engagement; and ensuring alignment with regulatory and legislative requirements
Accountable for program performance, regulatory adherence, equitable delivery of benefits, and continuous improvement to meet evolving customer and community needs
Qualification
Required
Bachelor's degree from a regionally or nationally accredited college or university in marketing, communication, business, community planning, or related field
3+ years of related or relevant experience with Energy Efficiency, customer programs or applications including customer interaction
Demonstrated dispute/disagreement resolution skills
Solid collaboration and facilitation skills
Demonstrates aptitude for developing project/program management competencies
Ability to cultivate and maintain positive business relationships both internally and externally
Some knowledge of customer data systems and tools is required
General knowledge of business/office processes and supporting software systems required
Intermediate level computer skills (i.e. MS Office Suite)
Solid verbal and written communication skills
Proven customer service and interpersonal skills. Serve as liaison between both internal and external customers
Basic math and analytical skills required
Ability to prioritize and manage multiple projects with attention to detail
Must have a valid driver's license and physical ability to drive a company vehicle for extended distances throughout the company's service area
5+ years of related or relevant experience with Energy Efficiency, energy assistance or customer programs or applications including customer interaction
2+ years of demonstrated project/program management required
Demonstrates intermediate to advanced project/program management competencies
Intermediate knowledge of customer data systems and tools
Proven ability to cultivate and maintain positive business relationships both internally and externally
Thorough understanding of guidelines and Public Utility Commission funding and regulatory environments
7+ years of relevant experience with energy efficiency, energy assistance, or customer programs or applications including customer interaction required
3+ years of demonstrated project/program management required
Advanced understanding of efficiency practices and measures including building envelope, lighting, HVAC, behavioral and demand response technologies; Awareness of additional distributed energy resources as needed
Excellent collaboration and facilitation skills
Demonstrates advanced project/program management competencies
Advanced understanding of regulation and Public Utility Commission funding and regulatory environments
Advanced computer skills (i.e. MS Office Suite)
Excellent verbal and written communication skills
Preferred
Intermediate understanding of natural gas and electric construction and/or energy efficiency practices preferred
Basic understanding of guidelines and Public Utility Commission funding and regulatory environments preferred
Benefits
Affordable healthcare options including medical, dental, and vision coverage
Retirement benefits with an enhanced 401(k) match
Incentive programs rewarding performance and contributions
Competitive paid time off including holidays, personal days, and vacation
Life and disability insurance for added peace of mind
Wellness resources supporting mental and physical health
Education and development support including tuition assistance
Community giving programs encouraging employee engagement and impact
Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)
Company
Avista
Avista is an energy company involved in the production, transmission, and distribution of energy as well as other energy-related businesses.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Vern Malensky
Director, Enterprise Resource Planning (ERP) Fusion
Recent News
2025-11-28
2025-10-31
2025-10-09
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