Legacy Service Partners · 1 day ago
HVAC Operations Manager
Miami-FTL Area
Full-time
Onsite
Senior Level
$95K/yr - $100K/yr
5+ years expLegacy Service Partners is a company focused on delivering top-quality HVAC solutions. The HVAC Operations Manager is responsible for managing service and support teams, optimizing workforce performance through training, and ensuring operational efficiency.
ConsumerService Industry
Hiring Manager
Maham Syed
Responsibilities
Monitor and implement processes and procedures that are aligned with the company objectives
Optimize the field workforce through regular training and coaching sessions:
Sales practices
KPI reviews
Performance acknowledgements and awards
New products
Handling customer objections
Sales contests
Safety Concerns
Manufacturer’s Training
Work with the service supervisors to evaluate technician skill levels
Ensure technicians skills match the tasks scheduled
Order materials and supplies for projects and truck restock
Confirm receipt of material prior to scheduling and dispatching staff to customer jobs
Track material and labor costs against budgets
Conduct weekly reviews of how the teams are tracking to hit their monthly goals
Provide individual Coaching as required to train employees to enhance their soft skills
Run weekly training meetings to cover:
Act as a mentor to encourage individual growth
Qualification
Required
At least 5 years of successful management and related technical experience
Highly motivated to get things done the right way
Excellent communication (verbal and written) and active listening skills
Highly confident, skilled leader who is persuasive with a selling personality
Must enjoy being constantly challenged to grow and improve operationally
Proficient with smartphones, tablets, laptops, Microsoft Word, Excel, and Outlook with the ability to learn new service software
Demonstrated success at building a team of technicians who do quality work
Able and willing to connect with the community to identify new opportunities and recruit new talent
Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships
Exceptional problem-solving and conflict resolution abilities to improve things both big and small
Highly organized, ability to act quickly while still having attention to detail
Hold yourself to a higher standard and exhibit a high level of integrity
Benefits
Full medical, dental, and vision packages including fully employer paid options
401(k) with company match
Ongoing training that directly results into bigger career opportunities combined with continuous education stipends
Company
Legacy Service Partners
Legacy Service Partners provides residential heating,ventilation, and air-conditioning, plumbing, and electrical services.
11-50 employees
H1B Sponsorship
Legacy Service Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Gridiron Capital
2023-01-18Private Equity
Leadership Team
Robert Millock
Co-Founder & CEO
Frank Zhang
Co-Founder
Recent News
2024-05-21
2024-05-21
Company data provided by crunchbase