Liberty Mutual Insurance · 21 hours ago
Salesforce Administrator / System Support Analyst
United States
Full-time
Remote
Mid Level
$67K/yr - $126K/yr
3+ years expLiberty Mutual Insurance is seeking a Systems Support Analyst II to join their US Retail Market's Experience department as part of the Salesforce admin team. In this role, you will leverage your business analysis and Salesforce admin skills to build solutions, support business processes, and collaborate with stakeholders and IT partners.
FinanceFinancial ServicesInsurance
Responsibilities
Carries out intermediate-level enhancements with Salesforce configuration to facilitate the successful delivery of various projects
Analyzes and documents business problems of moderate complexity and provides recommendations based on research of trends, products, and available system features
Translates business requirements into user stories and develops working solutions using appropriate configuration and development approaches
Assists in developing test plans and preforming user accepting testing to ensure quality releases and alignment with business objectives
Participates in release coordination activities, provides production support, and handles advanced reporting and analysis
Responsible for maintaining existing series of weekly, monthly, and ad hoc data load processes as needed
Assists in the development of communication plans and effectively communicates solutions to business partners, building strong customer relationships
Prepares user documentation and training material
Qualification
Required
Bachelor`s degree in business or technical discipline or equivalent experience
Minimum of 3 years related experience
General knowledge of business operations, objectives and strategies as well as business process and information flow
General knowledge of IT concepts, strategies and methodologies
General knowledge of diverse technologies and new and current architectures
General understanding of re-engineering issues and challenges
Skills in object, data and/or process modeling; financial analysis and planning; business process design
Negotiation skills; oral and written communication skills
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
H1B Sponsorship
Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
Recent News
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Company data provided by crunchbase