Textron Aviation · 1 day ago
Coordinator Customer Support
Wichita, KS
Full-time
Onsite
Entry Level
2+ years expTextron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. The Coordinator Customer Support role involves assisting with work order generation, part purchasing, and logistics activities, while serving as a point of contact for customers on logistics-related issues.
Aerospace
Responsibilities
Serve as point of contact for customers on any Logistics related issues
Generate FedEx labels and shipping tickets, and include the processes of picking, packing, and preparing parts for return to suppliers
Operate lift trucks, pallet jacks, and other equipment to safely move parts to proper locations and load and unload parts/equipment
Obtain a company driver license for expediting travel between campuses and local suppliers
Support the cycle count inventory process in accordance with established guidelines and help in formulating actions to address inventory issues
Actively participate in continuous improvement and problem-solving activities within the Part Cribs
Establish and maintain 5S processes in all Part Cribs
Assist in locating missing deliveries from Suppliers
Maintain an organized workspace, parts crib, and company trucks
Purchase materials and labor as directed using Sprocket, ARIBA and Purchasing card
Receive some guidance with specific tasks, but is generally able to act autonomously in accomplishing support objectives
Purchase materials and labor as directed using CMMS, ARIBA and Purchasing card
Works in a self-directed manner across business functions including customer departments, Maintenance craftsmen, Maintenance Supervision, Maintenance Engineering, crib personnel, Purchasing, Taxation and vendors
Responsible for producing weekly, monthly and yearly reports
Qualification
Required
High school diploma or equivalent required
Minimum of 2 years' customer service or related experience required
Ability to multitask
Preferred
Training in the purchasing and customer service arena is preferred
Purchasing experience related to maintenance and manufacturing is preferred
Benefits
Competitive and extensive total rewards package
Pay and innovative benefits to support you and your family members
Company
Textron Aviation
Textron Aviation make finding an aircraft simple.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$3.33MKey Investors
Kansas Department of Commerce
2023-06-16Grant· $3.33M
Leadership Team
Ron Draper
President and CEO
Chad Archer
Senior Vice President & Chief Financial Officer
Recent News
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2026-01-08
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