Arkansas Trailer Mfg. Co., Inc. · 1 week ago
Customer Service Associate
United States
Full-time
Remote
Entry Level
1+ years expArkansas Trailer Mfg. Co., Inc. is seeking a Customer Service Associate for a remote position. The role involves supporting customers by answering inquiries, providing order updates, and resolving issues, while working closely with internal teams to ensure a seamless customer experience.
AutomotiveService Industry
Responsibilities
Respond to customer inquiries via phone and email
Provide order status updates and basic product information
Enter customer requests and updates into the system accurately
Coordinate with production, shipping, and sales for issue resolution
Document interactions and maintain accurate customer notes
Support returns, replacements, or service requests as needed
Qualification
Required
High school diploma or equivalent required
Strong communication and problem-solving skills
Comfortable using customer support tools and basic spreadsheets
Professional and reliable with strong follow-through
Preferred
1+ year customer service experience preferred
Benefits
Health, dental, vision
PTO and paid holidays
401(k)
Training and advancement opportunities
Company
Arkansas Trailer Mfg. Co., Inc.
Arkansas Trailer Mfg. Co., Inc. is an authorized warranty station for several major vendors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jack Henderson
CFO
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