Harris-Stowe State University · 23 hours ago
Director of Financial Assistance
Harris-Stowe State University is seeking a highly organized and compliance-driven Director of Financial Assistance to lead the administration of financial aid programs. This role involves strategic leadership, operational oversight, and collaboration across campus to enhance student success and ensure regulatory compliance.
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Responsibilities
Provide leadership, strategic direction, and operational oversight for all functions of the Office of Financial Assistance
Plan, establish, and evaluate departmental goals, objectives, policies, and procedures
Recruit, train, supervise, and evaluate financial aid staff; foster a culture of accountability, service excellence, and continuous improvement
Administer federal, state, and institutional aid programs in compliance with all applicable laws, regulations, and university policies
Develop, manage, and monitor departmental and financial aid budgets
Oversee accurate awarding, packaging, and disbursement of financial aid
Coordinate with Student Accounts to ensure compliance with cash management regulations and timely disbursement of funds
Ensure all financial aid, verification, and documentation requirements are properly received, reviewed, and processed
Prepare and/or oversee submission of all required federal, state, and institutional reports, including audit documentation
Monitor and enforce Satisfactory Academic Progress (SAP) standards and related appeals processes
Collaborate with Admissions, Registrar, Academic Affairs, and other campus partners to support enrollment management and student retention
Represent the Office of Financial Assistance in on-campus and off-campus meetings, demonstrating expertise in financial aid regulations and best practices
Evaluate existing processes and recommend improvements to enhance efficiency, compliance, and student experience
Promote and maintain a 'student-first' service philosophy across all financial aid operations
Perform other duties as assigned to meet institutional goals and support the university’s mission
Qualification
Required
Bachelor's degree in Accounting, Finance, Higher Education Administration, or a related field
Minimum of seven (7) years of progressively responsible experience in financial aid administration within higher education, including at least three (3) years of supervisory or managerial experience
Demonstrated knowledge of federal, state, and institutional financial aid regulations and programs
Experience with financial aid packaging, Return of Title IV (R2T4), verification, fund reconciliation, reporting, and compliance
Experience using financial aid management systems and student information systems
Strong leadership, organizational, and problem-solving skills
Excellent attention to detail with the ability to manage complex processes and deadlines
Strong written and verbal communication skills
Ability to analyze data and use reporting to inform decision-making
Proficiency in standard office software (Word, Excel, databases, and related systems)
Ability to work effectively with diverse populations and maintain a high level of professionalism
Demonstrated commitment to customer service and student success
Preferred
Master's degree
Company
Harris-Stowe State University
Harris-Stowe State University is a school in Saint Louis, Missouri
Funding
Current Stage
Growth StageTotal Funding
$6.5MKey Investors
Propel CenterWells Fargo FoundationUnited Health Foundation
2022-08-25Grant· $0.2M
2022-07-28Grant· $2M
2022-01-01Grant· $0.05M
Leadership Team
Recent News
St. Louis Business Journal
2025-03-20
2023-02-16
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