Spear Physical Therapy · 1 day ago
Area Care Coordinator- NYC
New York, New York
Full-time
Onsite
Mid, Senior Level
$24/hr - $26/hr
3+ years expSPEAR Physical Therapy is a premier provider of physical and occupational therapy services in the tri-state area. They are seeking an experienced Area Care Coordinator to lead and develop their Care Coordinator team across New York City, ensuring exceptional patient care and service delivery.
FitnessHealth CareMedical
Responsibilities
Provide on-site presence throughout assigned area locations
Train, mentor, and develop Care Coordinators to deliver exceptional customer service
Coordinate coverage when necessary and provide direct support when needed
Conduct regular coaching conversations to align team performance with SPEAR's values
Participate in monthly staff meetings to review performance metrics and build team camaraderie
Monitor front office KPI performance to reach best practice standards
Ensure adherence to established workflows and best practices
Partner with regional and clinical leaders to identify opportunities and resolve issues
Conduct regular clinic audits and site visits to maintain quality standards
Analyze front desk dashboards and performance metrics
Champion a culture of 5-star customer service across all locations
Oversee patient access initiatives and financial processes
Ensure seamless patient journey from first contact through treatment
Collaborate with clinical teams to create an exceptional patient experience
Qualification
Required
Minimum 3 years of healthcare admin experience
Experience in a leadership role
Experience with Electronic Medical Record (EMR) systems
Strong leadership skills with demonstrated ability to develop staff
Excellent interpersonal and communication skills
Reliable transportation for daily travel to locations across all five boroughs in NYC
Preferred
Experience with Electronic Medical Record (EMR) systems (Raintree experience strongly preferred)
Experience in a PT/OT setting preferred but not required
Bachelor's degree is preferred but not required with sufficient experience
Benefits
Competitive salary and benefits package
Professional development opportunities
Work with a passionate team dedicated to improving patients' lives
Be part of a growing, award-winning healthcare organization
Company
Spear Physical Therapy
Spear was founded in 1999 with the mission of combining clinical excellence with an unparalleled patient experience.
501-1000 employees
H1B Sponsorship
Spear Physical Therapy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (20)
2023 (6)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
David Endres
Co-Founder
Recent News
2025-10-23
Company data provided by crunchbase