Industrial Electric Mfg. (IEM) · 22 hours ago
Senior IT Business Analyst
United States
Full-time
Remote
Mid, Senior Level
3+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. IEM is seeking a detail-oriented and proactive Business Analyst to support their enterprise technology initiatives, serving as the key liaison between stakeholders, developers, and testers to ensure efficient project delivery across various platforms.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Gather and document requirements: Meet with end users and stakeholders to capture detailed business needs and translate them into user stories with clear acceptance criteria
Consultative solutioning & dependency mapping: Partner with cross-functional stakeholders to shape solutions (not just capture requirements), identify upstream/downstream impacts and gaps, and recommend process/UI changes that standardize data capture to support reporting, automation, and AI
Write actionable user stories: Create well-structured user stories that provide developers with sufficient detail to implement solutions effectively
Support testing efforts: Partner with QA and testers to ensure acceptance criteria are clear, test cases are documented, and issues are tracked and triaged
Document processes and workflows: Create and maintain up-to-date process documentation, including standard operating procedures, flow diagrams, and technical specifications
Develop user enablement materials: (e.g., job aids, quick reference guides, FAQs) To support adoption of new or updated processes/systems
Manage project requirements: Track and prioritize requirements across Salesforce, MuleSoft, and AI initiatives to ensure alignment with business objectives
Facilitate Agile ceremonies: Participate in sprint planning, grooming sessions, standups, and retrospectives to drive team alignment and delivery
Leverage AI tools for productivity: Utilize generative AI tools to efficiently generate user stories, test cases, documentation, and analysis
Collaborate cross-functionally: Serve as the bridge between business users, developers, IT leadership, and external stakeholders — translating business needs into clear, executable plans
Continuously improve: Identify opportunities to improve documentation processes, requirements quality, and team efficiency through best practices and innovation
Qualification
Required
3+ years in a Business Analyst role with demonstrated experience writing user stories
Agile methodology: Direct experience working in an Agile/Scrum environment with hands-on involvement in sprint cycles
Requirements documentation: Strong track record of gathering, analyzing, and documenting business requirements
Agile tools proficiency: Experience creating and managing user stories, backlogs, and workflows in tools like Jira or similar platforms
Analytical and consultative approach to clarifying requirements, resolving ambiguities, and proactively shaping solutions with stakeholders across departments—surfacing upstream/downstream impacts to avoid missed requirements and improving data capture quality/standardization
Ability to work across multiple technology domains and learn new platforms quickly
Passion for continuous learning and embracing emerging technologies
Strong interpersonal skills with ability to work effectively across technical and business teams
Able to explain complex concepts clearly to both technical and non-technical audiences
Highly organized with strong documentation skills and attention to detail
Skilled at asking clarifying questions and ensuring complete understanding of business needs
Skilled at leading discovery workshops across multiple stakeholder groups, surfacing hidden requirements and handoff dependencies, and translating findings into clear, testable, data-centric user stories and acceptance criteria
Preferred
Salesforce knowledge: Understanding of Salesforce objects, data model, configuration, and development lifecycle
MuleSoft experience: Familiarity with integration concepts, APIs, and MuleSoft platform capabilities
AI project experience: Experience supporting AI or machine learning initiatives and understanding of AI implementation considerations
GenAI fluency: Comfort using generative AI tools (ChatGPT, Claude, etc.) to streamline documentation and analysis
Technical documentation tools: Experience with Confluence, Lucidchart, or similar tools for process mapping and documentation
Salesforce DevOps familiarity: Awareness of tools like Gearset or similar deployment and change management platforms
Bachelors level degree is preferred, but not required
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
H1B Sponsorship
Industrial Electric Mfg. (IEM) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (2)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase