Net2Source (N2S) · 5 hours ago
Desktop Engineer
Net2Source (N2S) is seeking a Desktop Engineer to manage and support Windows and macOS environments. The role involves configuring desktops, deploying operating systems, and troubleshooting various hardware and software issues.
Responsibilities
Manage, configure, and support Windows and macOS desktops, laptops, and related peripherals
Deploy, update, and maintain operating systems, applications, and security patches using tools such as SCCM, Intune, JAMF, or similar platforms
Troubleshoot hardware, software, and network issues, ensuring minimal downtime for end users
Build and maintain standard operating environments (SOE) and golden images
Implement endpoint security controls, including antivirus, encryption, and compliance policies
Maintain asset inventory and lifecycle management for end‑user devices
Collaborate with IT teams to improve automation, streamline processes, and enhance the end‑user experience
Provide Tier 2/Tier 3 support for escalated incidents and service requests
Document procedures, configurations, and troubleshooting steps
Participate in technology upgrades, migrations, and infrastructure improvement projects
Qualification
Required
Strong experience with Windows 10/11 and macOS environments
Proficiency with endpoint management tools (e.g., Microsoft Intune, SCCM, JAMF, PDQ)
Solid understanding of Active Directory, Group Policy, and Azure AD
Knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
Familiarity with ITIL processes and service management tools (ServiceNow, Jira, etc.)
Excellent troubleshooting and communication skills
Ability to work independently and collaboratively in a fast paced environment
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.