Stellar Energy · 23 hours ago
IT Technician
Fort Worth, TX, US
Full-time
Onsite
Mid Level
3+ years expStellar Energy is a company that provides bespoke state-of-the-art solutions for optimized performance in the energy sector. They are seeking a motivated IT Technician to support end users, assist with daily IT operations, and contribute to projects involving Microsoft 365, Azure, and network infrastructure.
Consumer Goods
Responsibilities
Provide Tier 2–3 technical support for Windows and some macOS/iOS devices, including hardware, software, and network issues
Support Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), Azure AD/Entra ID environments and local Active Directory environments
Deploy, configure, and maintain devices via Microsoft Intune for endpoint management and compliance
Troubleshoot and resolve issues related to user access, authentication, and device performance
Log, track, and update user requests and incidents in the company ticketing system to ensure timely resolution and reporting
Create and maintain detailed technical documentation, standard operating procedures, and user how-to guides
Participate in IT projects, able to take ownership from planning through delivery with minimal oversight
Collaborate with team members and other departments to identify technological improvements and efficiencies
Qualification
Required
3+ years of hands-on IT support experience in a professional environment
Strong knowledge of Windows 10/11, macOS, and iOS platforms
Proven expertise in Microsoft 365, Azure AD/Entra ID, and Intune administration
Solid understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience
Must be authorized to work in the USA
Company
Stellar Energy
Stellar Energy provides state-of-the-art solutions customers build in for greater performance.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Marco Sanchez
Chief Executive Officer
Recent News
Jacksonville Business Journal
2024-02-02
Business Journals
2023-06-01
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