US Tech Solutions · 1 day ago
Information Technology Support Specialist
Jefferson City, MO
Contract
Onsite
Senior Level
$23/hr - $30/hr
5+ years expUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking an IT Support Specialist to provide computer onsite support for factory and energy site assets, as well as operational support for both office IT and shop floor IT/OT assets.
Information Technology
Responsibilities
Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
Provide computer onsite support of execution for Factory or Client energy site's owned/managed assets
Carry out OT asset IT/OT Cybersecurity operational tasks
Carry out both, the Office IT and Shop Floor IT/OT assets operational support: Kiosks, Printers, Conf Rooms/ Teams rooms, Vendor machines execution/ support which Global OSS techs are not supporting or are managed/owned by factory , CCTV / security system, Badging, Scanners for MES hardware support
Carry out the IT/OT cybersecurity first responder tasks by investigating and determining the scope of the incident and working with the cybersecurity team to contain and remediate the incident, under guidance from the factory incident responder
Identify critical assets: responsible for identifying critical assets within the factory that require monitoring and protection
Install and configure remediation measures: install and configure security patches on critical assets to protect the environment from security incidents, with additional assistance whenever required
Report any abnormal behavior of OT systems: raise alerts to incident response teams in case of detected security events in the operational technology (OT) environment, such as unauthorized access attempts or changes to control systems
Work with vendors: to ensure that the security patches and OT systems are properly configured and maintained
Implement security measures: implement security measures regarding business managed assets to ensure that the factory's IT/OT systems are secure and protected from potential security threats, under guidance of global cybersecurity teams and the factory process engineer
IT/OT DMZ Demilitarized
Qualification
Required
5-7 years of professional experience in IT support
Proactive and solution-oriented mind-set
Ability to work independently and self-driven
Service Now IT Enterprise Platform
MS Office 365
Windows
iOS
Asset Management Tools
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
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2025-05-17
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2024-12-13
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