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Milton CAT · 1 day ago

Technical Communicator - Paving

Scarborough, ME

Full-time

Onsite

Mid, Senior Level

$85K/yr - $105K/yr

5+ years exp

Milton CAT is seeking a driven and knowledgeable Technical Communicator to support their paving equipment portfolio across Maine, New Hampshire, and Vermont. In this high-impact role, you will serve as the technical expert for paving products, supporting technicians, service managers, and customers while acting as a key liaison between Milton CAT, Caterpillar, and Weiler.

AutomotiveLogisticsTransportation

Responsibilities

Provide expert technical support to service departments in ME, NH, and VT for CAT and Weiler paving equipment

Diagnose complex mechanical, hydraulic, and electrical issues and assist technicians with timely repairs

Serve as the primary liaison between Milton CAT, Caterpillar, and Weiler to ensure clear communication of technical issues and product updates

Deliver technical training and New Product Introductions (NPIs) to technicians and service teams

Maintain consistent communication with shop and field management regarding product issues, updates, and best practices

Support growth opportunities in parts and service for paving products in collaboration with Product Support Consultants

Provide field-based problem resolution while maintaining high standards of customer service

Qualification

Mechanical skillsDiagnostic skillsCAT systems proficiencyPaving industry experienceCommunication skillsOrganizational skills

Required

Minimum of 5 years of experience working with earthmoving or heavy equipment in positions such as mechanic, Technical Communicator, or technical trainer

Strong mechanical and diagnostic skills, including proficiency with CAT systems such as SIS (Service Information System) and ET (Electronic Technician)

Excellent written and verbal communication skills with the ability to interact effectively across various personnel levels

Strong organizational skills, with the ability to manage multiple priorities in a fast-paced environment

Valid driver's license with a clean driving record

Ability to travel within ME/NH/VT

Preferred

Preferred experience within the paving industry, including pavers, rollers, screeds, and related machinery

Benefits

Company vehicle

Opportunities for professional development and growth in a respected, industry-leading organization.

Company

Milton CAT

Milton CAT is the Caterpillar Dealer for the Northeast region of the United States.

Founded in 1960

Milford, Massachusetts, USA

501-1000 employees

http://www.miltoncat.com/Pages/default.aspx

Funding

Current Stage

Late Stage

Leadership Team

Bill Staar

Chief Legal Officer

Rhonda Gelinas

Business Partner Program Manager

Recent News

Seattle TechFlash

Milton CAT buys land in Clifton Park to expand

2025-06-24

Google Patent

Hydraulic tool stand

2025-02-16

citybiz

B.C. Tent Provides Marquees at Milton CAT’s Stoughton Location Grand Opening and Open House

2024-12-18

Company data provided by crunchbase