Ennoble Care · 3 hours ago
Patient Care Coordinator
Marlton, NJ
Full-time
Onsite
New Grad, Entry LevelEnnoble Care is a mobile primary care, palliative care, and hospice service provider seeking a full-time Patient Care Coordinator to work out of their Marlton, New Jersey office. The role involves managing care plans, coordinating with clinicians and families, and ensuring high-quality care services for patients with chronic conditions.
Health CareMental Health
Responsibilities
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients and families to provide care coordination, support, and manage compliance with the palliative care program to increase positive outcomes
Conduct and document simple health, psychological and social needs assessments for chronically ill patients, and effectively communicate recommendations to the Chronic Care Clinician
Document all client communications (verbal or written) accurately
Communication to and from Chronic Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Guide sensitive conversations with patients and families regarding goals of care, advance care planning and the transition to hospice
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualification
Required
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Must be comfortable and skilled at talking with patients and families about end-of-life care and the transition to hospice care
Must have knowledge of basic healthcare terms, conditions, roles, and basic care principles
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work from full-time, Monday through Friday, on-site, in an office
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
Preferred
Prior experience working in healthcare (e.g., nurses aid, medical assistant or community health worker in chronic care management or hospice) is highly preferred
Benefits
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Company
Ennoble Care
Ennoble Care provides hospice, palliative, homebound, community, healthcare, mental health, and aging in place.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kush Das
CEO
Molly Kreider Viscardi
Chief Operating Officer
Company data provided by crunchbase