Atlas Copco · 1 day ago
Customer Service Manager - Specialty Rental - Delanco, NJ
New Jersey, United States
Part-time
Onsite
Mid, Senior Level
3+ years expAtlas Copco is a global leader in sustainable innovations across various industries. The Customer Service Manager will assist in directing the activities of the Regional Customer Center, ensuring high standards of customer service and operational efficiency.
Building MaintenanceBuilding MaterialCommercialIndustrial
Responsibilities
Assist the locations within the RCC in soliciting and servicing new and existing customer base
Ensure high standards in housekeeping, merchandise presentation, training programs, and customer service
Be in charge of assigning service jobs to the Field Service Technicians (FST) in the most efficient way in order to ensure the operations and service KPI's (Service Variance, FST Utilization, etc.) are met
Ensure billing is on time and sent to the customer or uploaded into their billing system
Assist the locations of the RCC in achieving sales and other financial targets and company operations at an individual location(s)
May be responsible for the oversight of safety audits, employee safety training, compliance with State and Federal OSHA, D.O.T regulations, drug and alcohol testing and the safe maintenance of program equipment within the RCC territory
Qualification
Required
You have a minimum of 3 years experience in Customer Service Management (Experience in people management and technical knowledge (steam, HVAC, mechanical, and electrical) are desired skills
Associates degree or equivalent - Bachelor's Degree preferred
You have effective supervisory skills
You have computer operations management and communication skills
You have strong sales and people skills along with experience with budgeting, staffing, training, and profit & loss (P&L) analysis
You are able to read instructions, numbers and write legibly in English
Preferred
Bachelor's Degree preferred
Benefits
Medical, Dental, and Vision insurance coverage
Short and long term disability
Life insurance
Generous matching 401(k)
Generous paid holidays and vacation
Company
Atlas Copco
Atlas Copco manufactures industrial tools and equipment.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
E
Eduard Franckel
Founder
Recent News
MarketScreener
2026-01-07
MarketScreener
2026-01-07
Company data provided by crunchbase