Textron · 1 day ago
Coordinator Customer Support
US-Kansas-Wichita
Full-time
Onsite
Entry Level
2+ years expTextron is a company in the Support Services field, and they are seeking a Coordinator Customer Support. The role involves assisting with work order generation, part purchasing, and logistics activities while serving as the point of contact for customers regarding logistics issues.
AerospaceFinanceIndustrial
Responsibilities
Serve as point of contact for customers on any Logistics related issues
Generate FedEx labels and shipping tickets, and include the processes of picking, packing, and preparing parts for return to suppliers
Operate lift trucks, pallet jacks, and other equipment to safely move parts to proper locations and load and unload parts/equipment
Obtain a company driver license for expediting travel between campuses and local suppliers
Support the cycle count inventory process in accordance with established guidelines and help in formulating actions to address inventory issues
Actively participate in continuous improvement and problem-solving activities within the Part Cribs
Establish and maintain 5S processes in all Part Cribs
Assist in locating missing deliveries from Suppliers
Maintain an organized workspace, parts crib, and company trucks
Purchase materials and labor as directed using Sprocket, ARIBA and Purchasing card
Receive some guidance with specific tasks, but is generally able to act autonomously in accomplishing support objectives
Purchase materials and labor as directed using CMMS, ARIBA and Purchasing card
Works in a self-directed manner across business functions including customer departments, Maintenance craftsmen, Maintenance Supervision, Maintenance Engineering, crib personnel, Purchasing, Taxation and vendors
Responsible for producing weekly, monthly and yearly reports
Qualification
Required
High school diploma or equivalent required
Minimum of 2 years' customer service or related experience required
Ability to multitask
Preferred
Training in the purchasing and customer service arena is preferred
Purchasing experience related to maintenance and manufacturing is preferred
Company
Textron
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to
10001+ employees
H1B Sponsorship
Textron has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (3)
2022 (6)
2021 (4)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-10-16Post Ipo Debt· $1B
1978-01-13IPO
Leadership Team
Jörg Rautenstrauch
President and CEO Industrial Segment and Kautex
Scott Donnelly
President and chief operating officer
Recent News
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Company data provided by crunchbase