M3 USA · 1 day ago
Account Manager (Remote)
United States
Full-time
Remote
Entry Level
1+ years expM3 USA is a leader in healthcare innovation, providing digital solutions across various sectors. The Account Manager will engage clients, support existing accounts, and drive new business opportunities in the market research space.
AppsHealth CareInternetMarketingMedical
Responsibilities
Owns in bidding process for projects including full understanding of project costs and feasibility
Support maintenance of existing business by managing contracts and up-sell/cross-sell opportunities
Actively network within existing client contacts for any new business/prospects
Organizing client and internal kick off calls, developing insightful proposals and delivering strategic sales communications
Consulting with clients on sample design and business issues - recognizes the need to adapt a product or research approach to meet the client need and works with appropriate internal resources to develop and design the appropriate solution
Provide superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients; Ensures that all internal team members understand the research design and anticipated outcomes
Diplomatically responds to difficult or unusual client issues and can professionally influence the appropriate internal resources to necessary outcome and/or knows when to elevate issues for resolution
Managing bid requests, and ensuring proper and timely delivery; has full understanding of project costs and feasibility
Collaborates with partners and vendors to ensure seamless project execution
Act as the liaison between Sales and Project Managers on all projects
Light travel with sales VP to support onsite client visits as well as earn and develop business by presenting capabilities
Qualification
Required
Bachelors degree to equivalent work experience required
1-2 years of professional market research experience
Experience in healthcare market research is a plus
Exceptional ability to multi-task and prioritize requests
Strong relationship building and customer service skills
Must have excellent verbal and written communication skills
Solid time management skills
Be able to problem solve and seek answers and resolutions to daily issues
Strong self-discipline and organizational habits
Excellent presentation skills
Benefits
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
Company
M3 USA
M3 USA believes in growth, for our company and for the people who drive it's success.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marina Lamitina, MBA, MA
Chief Human Resources Officer
Shivani (Murty) Sitaram, SHRM-CP
Human Resources Business Partner
Recent News
MandASoft
2022-02-04
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