N.C. Department of Information Technology · 2 days ago
HCM Functional Technical Lead (Temp)
Wake County, NC
Full-time
Hybrid
Mid, Senior Level
$40/hr - $40/hr
4+ years expThe N.C. Department of Information Technology is seeking an HCM Functional Technical Lead (Temp) to bridge business needs and technical solutions for the State’s enterprise Human Capital Management (HCM) SaaS platform. The role involves overseeing the HCM team, managing configuration, design, and support for key modules, and ensuring project timelines and deliverables are met while providing end-user training and support.
Information Technology & Services
Responsibilities
Oversee the workload for the HCM team, including break-fix and enhancement requests, as well as semi-annual releases
Help identify and assess the impact of configuration changes on other areas
Assist with development of a regressive testing plan for bi-annual Workday releases
Coordinate work between team members and Application Management Support (AMS) Services
Guide, communicate, and educate clients on Workday capabilities and limitations
Lead engagement workstreams to improve, optimize, and transform processes
Understand client needs, translate them into functional requirements for the HCM system, and design workflows to optimize HR processes
Configure the HCM SaaS platform to align with specific business needs, including setting up custom fields, workflows, and data mappings
Collaborate with technical teams to implement customizations, integrations, and data migration strategies within the SaaS platform
Provide in-depth knowledge across various HCM modules such as Core HR, Payroll, Benefits, Talent Management, and Time & Attendance
Support the implementation process, ensuring project timelines and deliverables are met while managing stakeholder expectations. Ensure the ongoing supportability of the solution
Provide end-user training on the system functionalities and offer ongoing support to resolve issues
Qualification
Required
Bachelor's degree in business administration, computer science, or any related field from an appropriately accredited institution and one year of experience in business consultation, process improvement, or requirement gathering in an information technology environment
or
Associate degree in business administration, computer science or any related field from an appropriately accredited institution and two years of related experience
or
High School or GED and four years of related experience; or an equivalent combination of education and experience
Preferred
Experience applying HR practices and compliance regulations, with a proven track record of partnering with cross-functional teams (e.g., HR business owners, IT developers, project managers) to implement industry best practices
Experience with HCM SaaS platforms (e.g., Oracle Cloud HCM, Workday, SAP SuccessFactors), including demonstrated ability to design and configure solutions, perform data mapping, develop reports, manage integrations, and follow the System Development Life Cycle (SDLC)
Experience leading and facilitating stakeholder meetings and delivering clear technical explanations to non-technical audiences, combined with strong analytical skills demonstrated through successful resolution of complex system issues
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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