Net2Source (N2S) · 18 hours ago
Senior Sales Operations Analyst
Net2Source (N2S) is seeking a Senior Sales Operations Analyst to enhance their sales processes and operational efficiency. The role involves conducting research, advising customers, and leading cross-functional projects to improve sales operations and analytics.
B2BDeliveryHuman ResourcesInformation Technology
Responsibilities
Conduct research, investigate workflows, business procedures, business process and recommend changes
Resolving complaints on renewal contracts, invoices, and commissions
Advising customers on pricing changes, product changes, expected delivery date and other activities
Detail oriented review of account distribution to the sales teams, identify possible issues, and communicate effective with sales leadership
Involved in process improvements and identifies opportunities for efficiency with Sales Operations team
Sales process development and training
Optimize sales and operational efficiency through innovative thinking, process improvement and system enhancements and best practice sharing
Lead cross-functional projects to help resolve issues impacting core sales operations, scale and grow the areas of analytics, reporting and planning
Perform general data entry and data management
Ability to understand, create, and deliver top-quality, audience-appropriate communication
Flexibility to support new areas of the business as they integrate into the business
Qualification
Required
Bachelor's degree
7 years of relevant professional experience
Proficiency in Microsoft Excel
Proven ability to work and interact in a fast-paced, constantly changing environment and comfortable with requirement to multi-task
Strong analytical skills with attention to detail
Track record for being detailed-oriented with a demonstrated ability to self-motivate and follow-through on projects
Ability to meet deadlines
Language: English required
Preferred
Knowledge of NetSuite and Salesforce preferred
Power BI and Tableau knowledge is a plus
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.