Director, Technical Training & Development jobs in United States
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ABM Industries · 1 day ago

Director, Technical Training & Development

ABM is seeking a highly experienced and certified Director of Technical Training and Development to develop, deliver, and evaluate comprehensive training programs for their electrical test technicians and field service teams. The role focuses on ensuring staff possess high technical competency and adhere to safety and industry standards.

Facilities Support ServicesFacility ManagementJanitorial Service

Responsibilities

Develop and Deliver Training: Design, develop, and conduct engaging technical training programs (both in-person and virtual) on electrical testing procedures, equipment operation, safety protocols (e.g., NFPA 70E, OSHA), and industry standards
Curriculum Management: Create and update training materials, including manuals, presentations, e-learning modules, and hands-on lab exercises, ensuring technical accuracy and alignment with the latest NETA standards
Assess Training Needs: Collaborate with project managers, engineering teams, and department leads to identify skill gaps and assess ongoing training needs across the organization
Mentorship and Guidance: Mentor and guide junior and assistant technicians (Level 1 and 2 NETA trainees), providing hands-on support and expert advice during field projects and in-house workshops
Evaluate Effectiveness: Assess the effectiveness of training programs through practical skills tests, written exams, and performance metrics, revising content as needed to improve outcomes
Technical Support: Serve as a subject matter expert and provide ongoing coaching and support to trainees and field personnel post-session
Documentation and Reporting: Ensure all training activities, learner progress, and outcomes are tracked and reported accurately
Stay Current: Maintain knowledge of evolving technology, equipment, and industry trends within electrical power systems and update training offerings accordingly

Qualification

NETA IIIIV certificationElectrical power systems expertiseElectrical test equipment proficiencySafety protocols knowledgeCommunication skillsProblem-solving skillsOrganizational skillsProject management skillsAttention to detail

Required

Current NETA III or NETA IV certification is required
A minimum of 5-7 years of hands-on field experience in the testing, maintenance, and troubleshooting of low, medium, and high voltage electrical power systems (switchgear, transformers, circuit breakers, protective relays, etc.)
Proficient with a wide range of specialized electrical test equipment and software (e.g., insulation resistance testers, circuit breaker analyzers, relay test sets like Doble or Omicron and PowerDB)
Excellent verbal and written communication skills, with the ability to explain complex technical concepts in a clear, non-technical language when necessary
Strong analytical and problem-solving abilities, with a methodical approach to diagnosing and resolving complex electrical issues
In-depth knowledge of safety protocols and standards, including OSHA regulations and NFPA 70E requirements
An Associate's degree in electrical engineering or a related technical field; a Bachelor's degree is a plus
A people-oriented team player with strong organizational, project management, and attention to detail skills
Ability to travel to various client sites or company locations as needed for onsite training sessions

Benefits

Comprehensive benefits package

Company

ABM Industries

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ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.

Funding

Current Stage
Public Company
Total Funding
$2.2B
2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO

Leadership Team

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Scott Salmirs
President and CEO
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Rene Jacobsen
EVP & Chief Operating Officer
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Company data provided by crunchbase