Technical Support, VP / New York, NY jobs in United States
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BlackRock · 1 week ago

Technical Support, VP / New York, NY

positionNew York, NY
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date7+ years exp

BlackRock is a leading investment management company committed to helping clients achieve financial well-being. The Technical Support VP role involves providing high-level, 24x7 technical support to C-level executives, managing their technology needs, and ensuring seamless operation of their devices and services.

Asset ManagementCrowdfundingFinancial ServicesFinTechReal Estate Investment
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H1B Sponsor Likelynote

Responsibilities

Configure PC's, Macs, laptops, iPads, iPhones, video solutions, market data services and more
Deliver real time/white glove support for any and all issues and requests
Manage home technology solutions for specific executive personnel
Educate and inform Premier customers on how to utilize new technologies
Coordinate with TES partner teams on troubleshooting and problem-solving
Coordinate with TES partner teams and exchange best practices and documentation created for Premier customers that can be leveraged by the teams who support the balance of the firm
Build and maintain a profile for customers on the Premier list with detail that the global premier support team can utilize when supporting these individuals
Maintain an understanding of the travel patterns of Premier customers to proactively manage their mobile technology requirements
Assess technology gaps with customers and engage engineering teams to evaluate if additional solutions or tools can be created to close these gaps

Qualification

Technology support experienceMobile technologiesVPN solutionsExecutive-level interfaceVerbal communicationWritten communication

Required

Have a minimum of 7 years technology support experience
Be proficient in mobile technologies, including VPN solutions
Interface effectively with executive-level staff
Have excellent verbal and written communication skills
Be available for 24x7 and occasional offsite support

Benefits

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Company

BlackRock

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BlackRock is an investment company that offers its services to institutions, intermediaries, foundations, and individual investors.
dateFounded in 1988
location
New York, New York, USA
people-size10001+ employees
web-link
http://www.blackrock.com

H1B Sponsorship

BlackRock has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (34)
2023 (8)
2022 (37)
2021 (31)
2020 (27)

Funding

Current Stage
Public Company
Total Funding
$6.59B
Key Investors
Ariel Yehezkel
2025-06-20Post Ipo Equity· $0.02M
2025-03-27Post Ipo Debt· $1.08B
2024-07-17Post Ipo Debt· $2.5B

Leadership Team

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Andrew Leba
Vice President & Legal Counsel
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Mike Strug
Vice President
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Recent News

TradingView
Key facts: BlackRock's DYNF ETF gains $14B; launches BUIDL fund on Ethereum
2026-01-25
ETF Express
Global ETF launches from 15th to 22nd January, 2026
2026-01-25
TradingView
Key facts: Larry Fink praises Ethereum; ETFs see $611M outflows; Treasury firms hold 5% of supply
2026-01-25
Company data provided by crunchbase