Multicircuits · 5 hours ago
Customer Service - Quote Specialist
Oshkosh, WI
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $50K/yrMulticircuits, a leader in the electronics industry, is looking for an individual to support the sales team as a Quote Specialist. The role involves reviewing and analyzing customer data for quote preparation, order entry, and customer inquiries regarding quotes and order status.
ElectronicsIndustrialManufacturing
Responsibilities
Review and analyze technical prints, engineering data and customer quality requirements
Prepare accurate and comprehensive quotes from pricing matrix using established procedures
Interpret, analyze and answer customer inquiries regarding quotes, terms, deliveries, complaints, adjustments and requests for information
Acknowledge orders and alert customer to changes in order status, delivery and pricing
Delegate requests for information, complaints or service of a technical nature to the appropriate department for analysis or disposition
Maintain proficiency with company products and product applications, pricing procedures and sales policies
Qualification
Required
Review and analyze technical prints, engineering data and customer quality requirements
Prepare accurate and comprehensive quotes from pricing matrix using established procedures
Interpret, analyze and answer customer inquiries regarding quotes, terms, deliveries, complaints, adjustments and requests for information
Acknowledge orders and alert customer to changes in order status, delivery and pricing
Delegate requests for information, complaints or service of a technical nature to the appropriate department for analysis or disposition
Maintain proficiency with company products and product applications, pricing procedures and sales policies
Must be organized, accurate, conscientious, dependable and a quick learner
Position requires strong math skills
Proficiency in computer software systems including MS Office Suite
Ability to learn proprietary software
Solid verbal and written skills
Good time management and attention to detail
Ability to relocate to Oshkosh, WI 54904 before starting work
Preferred
Candidates with prior PCB experience in this type of role could work remotely
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Multicircuits
MultiCircuits manufactures and supplies circuit boards to the aerospace, medical, military and telecommunications sectors.
Founded in 1990
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase