Markel · 23 hours ago
Director, Claims - Environmental, Products & Life Sciences
Red Bank NJ
Full-time
Hybrid
Director/Executive
$134K/yr - $188K/yr
15+ years expMarkel is a fortune 500 company with a global community of optimists and problem-solvers. This position will oversee and direct a team of Claims Examiners on the Environmental, Products and Life Sciences team, focusing on improving claim quality and delivering customer service.
Insurance
No H1B
Responsibilities
Analyze and provide appropriate direction on coverage, strategic direction and resolution of complex high exposure claims
Review and approve reserves and settlements in excess of Examiner's authority
Make recommendations regarding reserve changes to Senior Management
Develop and execute strategies focused on improving claim quality and delivering customer service
Recognize significant potential exposures on claims and prepare appropriate alerts to Senior Management and internal business partners
Ensure that team adheres to Fair Claims Practices Regulations and internal claims handling guidelines
Assess and evaluate performance of individual Examiners and team as a whole, providing feedback and addressing training needs
Prepare and distribute claim reports across all relevant product lines by collecting and summarizing claim data
Assist in the preparation of budgets, evaluation of expenses, and assessment of resource needs
Foster and encourage strong relationships with internal stakeholders including Underwriting and Actuarial
Promote and enhance strong relationships with customers
Participate in special projects as requested
Travel to other claim offices and conferences as required
Assist in training and mentoring of Examiners and Managers in Casualty Claims
Support Underwriting by advising on policy language and legal issues related to policy issuance
Regularly present to Underwriting and claims teams on topics relating to coverage and developments in the US litigation environment
Work with other departments within Markel including Underwriting, Claims Vendor Management, Actuarial, Finance, Risk Management and IT as an official representative from Casualty Claims
Qualification
Required
Bachelor's degree required - JD, MBA, or other advanced degrees preferred
Must have or be eligible to receive claims adjuster license
Minimum of 15 years of claims handling and management experience or equivalent combination of education and experience
Deep understanding of insurance claims and legal services landscape, with the ability to build consensus across stakeholders
Superior claims technical skills and a strong understanding for product lines being directed
Strong understanding of insurance policy types across product lines, with a particular expertise in Casualty wordings and coverage
Excellent written and oral communication skills
Excellent analytical and problem solving skills
Excellent organization and time management skills
Ability to deliver outstanding customer service to both internal and external customers
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Ability to take initiative and think strategically and creatively
Ability to excel under pressure and in high-intensity situations
High Strong desire for continuous improvement
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, and Word)
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future
Benefits
Competitive benefit programs
Multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Company
Markel
As the insurance operations within the Markel Group Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Keimig
President & Chief Executive Officer - Markel Surety Corporation
Richard Whitt
Retired, Co-chief Executive Officer
Recent News
2025-05-28
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