Veritext Legal Solutions · 2 days ago
Quality Assurance Representative (Court Reporting)
Costa Mesa, CA
Full-time
Onsite
Entry, Mid Level
$20/hr - $23/hr
2+ years expVeritext Legal Solutions is a global leader in technology-enabled court reporting services and litigation support solutions. They are seeking a Quality Assurance Representative to oversee the quality management program, review legal transcripts, and provide assessment feedback to ensure quality standards are met.
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Responsibilities
Work collaboratively with colleagues, exhibiting company values
Ensure that all communications are handled in a professional, timely, and courteous manner
Communicate necessary information punctually, accurately, effectively, and report incidents to management
Welcome change and continuously work to enhance job knowledge while bringing value to role
Take ownership of your work; follow through until final resolution
Provide transcriptionist support post-scheduling through job completion
Conduct quality assessments of transcriptionists' work product
Prepare and deliver feedback for transcriptionist and reporter review
Act as level two knowledge resource for transcriptionists regarding and quality standards and requirements
Follow established processes and service-level agreements
Remain in calibration with the quality team regarding the details and parameters of quality judgment, feedback delivery, and engagement support levels
Work within established production levels for various tasks
Track and report information as requested
Provide special task transcription support as assigned and in accordance with business needs
Qualification
Required
2+ years transcription experience
2+ years' experience in legal field
1+ year transcription QA experience
Experience providing written and in-person feedback
Ability to proofread and edit documents effectively and efficiently
Able to manage legal transcript content according to standards
Able to manage simultaneous use of software applications
Able to provide feedback in an effective and constructive manner
Proficient in professional use of MS Office applications
Advanced typing speed of 60+ WPM
Superior written communication skills
Advanced English language skills including grammar, punctuation and spelling
Support-service oriented with strong interpersonal skills
Dedicated professionalism with the ability to respond promptly and accurately
Ability to retain details and process work accordingly
Able to work independently in strict alignment with a team
Excellent hearing and ability to easily discern details and speakers within audio recordings
Benefits
Comprehensive medical, dental and vision insurance
Company-paid life insurance
Short-term and long-term disability insurance
Paid Parental Leave
Tuition reimbursement
Employee equity and referral programs
Extensive mental health and wellness benefits
Matched 401(k)
Earned wage access
Learning and development opportunities
Engaging, collaborative, inclusive culture
Company
Veritext Legal Solutions
The Leader in Legal Services Veritext provides industry-leading deposition and litigation services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$20M2016-02-01Acquired
2010-08-19Debt Financing· $20M
Leadership Team
Richard Antoneck
Chief Executive Officer
Anthony Donofrio
Chief Technology Officer
Recent News
2025-12-18
2025-10-09
Company data provided by crunchbase