VEGA Americas, Inc. · 3 hours ago
Field Service Technician - Midland, TX
Midland, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expVEGA Americas is a company that manufactures, distributes, and services process instrumentation for industrial applications. They are seeking a Field Service Technician to provide technical support, install equipment, and ensure customer satisfaction through effective service and communication. The role involves regular travel to client sites and requires strong problem-solving skills and technical expertise.
Industrial Automation
Responsibilities
Install new or modified equipment at customer's facility to ensure full functionality according to specifications
Prepare radioactive material for shipment
Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem
Requires overnight travel up to 50% at times
Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs
Provides remote and on-site technical assistance to help troubleshoot and repair equipment
Submits complete service reports for customer invoicing
Submit expense reports within guidelines of company policy
Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
Develop service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product
Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer
Conducts training on Radiation Safety and the safe operation of the equipment and demonstrates skills to trainees, including both team members and customers
Qualification
Required
Associate's degree (A. A.) in Electronics Technology or equivalent
Six months to one-year related experience and/or training
Valid Driver's License and driving record which permits renting of vehicles
Personal Credit Card with ample credit to cover travel expenses
Radiation Safety Certification
Employee must submit to periodic drug screens
Company
VEGA Americas, Inc.
For more than 70 years, VEGA Americas, Inc. has provided industry-leading products for the measurement of level, pressure, and density.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase