Liberty Mutual Insurance · 1 day ago
Agile Sr Program Manager - Electronic Content Solutions Technology
Portsmouth, VA
Full-time
Onsite
Senior Level
$120K/yr - $225K/yr
6+ years expLiberty Mutual Insurance is seeking a dynamic Agile Sr Program Manager to lead transformative initiatives within their US Retail Markets Electronic Content Solutions organization. This role focuses on driving modernization projects, managing cross-functional teams, and implementing advanced capabilities like AI and machine learning to enhance electronic content solutions.
FinanceFinancial ServicesInsurance
Responsibilities
Champion the end-to-end delivery lifecycle: drive predictable, high-quality increments that meet scope, business, and regulatory standards
Partner closely with Product Owners to shape a prioritized, customer-focused backlog and define release scope; ensure work is sliced for optimal flow and maximum business value
Oversee and coordinate release planning, production readiness, and change management across multiple teams, vendor platforms, and integration partners
Drive the adoption of advanced capabilities, including AI and machine learning, in support of business goals across Electronic Content Solutions
Orchestrate delivery and manage dependencies across the Electronic Content Solutions technology portfolio, maintaining transparency through robust dependency boards and integrated roadmaps
Facilitate cross-team synchronization, joint planning sessions, and collaborative forums with adjacent teams and stakeholders
Proactively identify, escalate, and resolve impediments, risks, and conflicts to maintain program momentum and ensure delivery focus
Apply pragmatic Lean-Agile methods (Scrum, Kanban, XP, etc.) tailored to team and initiative context, driving measurable improvements in flow, collaboration, and quality
Champion best-in-class engineering quality practices (CI/CD, test automation, code reviews, pairing) in partnership with engineering leads and solution architects
Leverage key flow and quality metrics (throughput, cycle/lead time, WIP, flow efficiency, release predictability, defect rates) to inform data-driven decision making and drive continuous improvement
Contribute to the Agile Community of Practice, sharing innovative approaches, effective delivery patterns, and lessons learned to elevate organization-wide agility and foster a culture of continuous learning
Deliver clear, concise, and timely updates on delivery status, risks, mitigation strategies, and key decisions to senior stakeholders across Electronic Content Solutions and USRM integration partners
Proactively facilitate strategic decision-making by ensuring the right information reaches the right stakeholders at the right time and context
Foster strong relationships with business and technology leaders, acting as a trusted advisor and advocate for delivery excellence
Qualification
Required
Proven expertise in delivery execution and program planning, with a demonstrated ability to lead day-to-day operations for large-scale initiatives, ensuring consistent delivery of high-quality, compliant solutions within defined scope
Bachelor's degree in a relevant discipline (e.g., Business, Computer Science, Humanities) and a minimum of 6 years of related professional experience
Experience contributing to multiple Agile teams across diverse environments and contexts
Deep understanding of business processes, operational strategies, and organizational objectives, with the ability to connect technology solutions to business value
Strong commitment to continuous learning in Lean-Agile practices—evidenced by ongoing education such as training, conferences, participation in user groups, cohorts, or self-study
Preferred
Advanced Scrum certification (CSM, CSP, PSM II/III, or equivalent) highly desirable
Hands-on experience with Scaled Agile Framework (SAFe) is preferred
Knowledge or training equivalent to advanced (second-level or higher) Lean-Agile certifications from recognized organizations is a plus, though not required
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
H1B Sponsorship
Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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