Hartley House · 1 day ago
Receptionist (Evening hours)
New York, NY
Full-time
Onsite
Entry Level
1+ years expHartley House is seeking a Receptionist to monitor the lobby and greet participants entering the building. The role involves answering phones, distributing mail, and performing various clerical duties under the supervision of the Manager of Facilities and Operations.
EducationEventsNon Profit
Responsibilities
Create a welcoming environment, greeting all participants warmly and treating each with respect; maintain order and monitor lobby at all times
Direct participants and guests to the appropriate staff and/or location
Responsible for answering the telephone system in a courteous and prompt manner, screening appropriately and transferring callers to staff or their voicemail
Manage efax
Have knowledge of all Hudson Guild programs
Keep copies of current program information, flyers and procedures ensuring they are posted/ available to participants at all times
Distribute incoming mail; responsible for outgoing mail
Enter delivered packages in the log book and notify appropriate staff when packages arrive
Responsible for calling messenger service
Ensure that lobby displays a good appearance and maintenance needs in the lobby are fulfilled in a timely fashion
Responsible for maintenance of lobby bulletin boards, making sure materials follows guidelines, are approved and current
Keep program administrators and/or supervisors informed of unusual, problematic or emergency situations related to reception area or program participants
Be aware of programmatic targets and goals and work towards these in all activities provided to participants
Collect and enter required data in a timely manner
Engage in professional development and apply learned knowledge towards using evidence-based best practices
Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process
Assist in carrying out and participate in Community Building activities to support organizational effectiveness and outreach
Other related duties assigned
Qualification
Required
High School Diploma or equivalent
1 year of clerical / reception office experience
Proficiency in Microsoft office
Good organizational skills
Good written communication skills
Good oral communication skills
Must be flexible with work schedules including evenings and weekends
Capable of carrying out both verbal and written instructions
Preferred
Bilingual (Spanish/English) preferred
Company
Hartley House
Hartley House is a community that provides educational and social service programs for the people who live and work in New York.
11-50 employees
Funding
Current Stage
Early StageRecent News
2024-10-18
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