Customers Bank · 2 days ago
AML Manager
Malvern, PA
Full-time
Hybrid
Mid, Senior Level
5+ years expCustomers Bank is a super-community bank focused on providing dedicated personal service and innovative solutions. The AML Manager will be responsible for ensuring compliance with banking regulations, supervising a team of AML Analysts, and conducting investigations related to anti-money laundering activities.
BankingCommercialFinancial ServicesVenture Capital
No H1B
Responsibilities
Ensure compliance with Bank Secrecy Act Regulation’s, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations
Supervise, mentor, and develop a team of AML Analysts responsible for reviewing system generated alerts, conducting investigations, and filing Suspicious Activity Reports (SARs) in accordance with all policies, procedures, and regulations
Ensure timely, accurate, and well-documented investigations in compliance with all legal and regulatory requirements
Ensure all team members are trained on AML regulations, trends, tools, and internal policies
Provide reporting on AML metrics, trends, escalations, and exceptions for senior management, auditors, and regulators
Maintain current knowledge of laws, regulations, policies, and procedures applicable to the job assignment
File SARs in the AML and Fraud space with FinCEN aligned with required timelines
File and approve CTRs with FinCEN aligned with required timelines
Other duties related to BSA compliance may be assigned
Qualification
Required
Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered
5+ years in AML, compliance, or financial crimes investigations
Experience in documenting AML alerts, case investigations, SAR and non-SAR filings
Proficiency in data analysis and reporting tools
Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships
Advanced analytical skills
Advanced computer skills, including knowledge with Microsoft Outlook, Word, and Excel
Experience with AML Transaction Monitoring systems required
Preferred
2+ years in banking with a strong understanding of general bank products and services preferred
Experience managing a team is preferred
Bachelor's degree in finance, business, criminal justice, or a related field
ACAMS (Preferred) or CFE Certifications, or similar AML or Investigator Certifications
Experience with Prime, Actimize, and/or Verafin preferred
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
2026-01-23
2026-01-23
Morningstar.com
2026-01-18
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