Pretium Enterprise Services, India · 5 days ago
Field Operations Specialist
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expProgress Residential is a leading property manager of single-family rental homes nationwide, committed to providing an enjoyable living experience for residents and a people-first culture for employees. The Field Operations Specialist ensures that vacant homes are secure and ready for leasing by conducting inspections, performing basic maintenance, and preparing homes for new residents.
Financial Services
Responsibilities
Walks assigned homes to ensure that vacant on-market homes are move-in ready
Conducts quality control, move-in inspections, home curation, and cataloging
Demonstrates basic maintenance and repair skills such as minor repairs to home (changing smoke detector batteries, light bulbs, filters, winterization, etc.)
Prepares home for scheduled move-in by identifying any issues, removing signage, re-keying and managing keys, reprograming garage remotes, etc
Submits vacant service requests, as needed
Performs light cleans to ensure asset shows well and is prepared for new resident, such as sweeping, wiping surfaces, trash removal, etc., as applicable
Verifies utilities are connected which may include meeting utility vendors at homes to allow access
Ensures Smart Home systems are operational and follows Lock and Security Device Policy
Installs/Removes portable self-show lockboxes, as applicable
Inspects homes for scam activity and ensures marketing home materials are present, to include fraud signs
Performs occupancy checks, as needed, on eviction homes or those suspected of skip or trespasser; to include taking photos and communicating home status to applicable team members
Posts notices on home and communicates status with photos to applicable team members
Appears at eviction lockouts, as needed
Follows Fleet vehicle maintenance schedule, keep an organized and clean vehicle/workspace , and manage Fleet inventory within company guidelines
May also be responsible for administrative functions in customer service
Qualification
Required
High School Diploma or GED required
Minimum of 1 year experience in either property management or a maintenance/inspections related field
Must have reliable transportation
Valid driver's license and clean driving record required
Always maintain valid auto insurance
Willingness to drive safely and follow the company's fleet driving policies
Capability to prioritize workload in a fast-paced work environment
Ability to work without direct supervision, adhere to the provided schedule, and efficiently complete all assigned tasks within the designated timeframe
Preferred
Property maintenance and repair skillset preferred
Experience in customer service preferred
Comfortable with Technology (Salesforce and Yardi knowledge a plus)
Benefits
Medical
Dental
Vision
Parental leave
401(k) with company match
Generous Time Off
Enjoy PTO based on tenure
13 paid holidays
1 floating holiday
Ongoing Learning and Development
Quarterly summits
Town hall meetings
Continuous training to support your professional growth
A Culture that Celebrates You
Collaboration
Recognition
Having fun while doing important work
Company
Pretium Enterprise Services, India
Pretium Enterprise Operations India Private Limited (PES India) is a subsidiary of Pretium Partners, LLC.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase