Chase · 20 hours ago
Experience Design, Vice President
545 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Onsite
Mid, Senior Level
$142K/yr - $205K/yr
5+ years expChase is a leading financial institution seeking a Vice President of Experience Design in CIB Payments Technology. In this role, you will shape the user experience across products and services, leading design initiatives that align with business requirements and user needs while mentoring junior designers and fostering an inclusive culture.
BankingFinancial Services
Responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Create unique data visualization experiences and conversational (chat) interfaces that enable Payments Leadership to explore, interpret, and act on complex data, driving decision-making at the highest levels of the bank
Qualification
Required
5+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
Fluency in Figma for prototyping and collaboration
Proficiency in Adobe Illustrator and After Effects, or equivalent illustration and animation tools for creating high-fidelity visual assets
Preferred
Design leadership or managerial experience
Proven track record in leading the development of innovative user experiences across various platforms and channels
Extensive experience designing data visualization solutions
Experience with data science and machine learning concepts
Experience designing for financial services or payments solutions is a plus
Experience creating 3D visual assets is a plus
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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