Operations Senior Specialist- Document Execution jobs in United States
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Chase · 16 hours ago

Operations Senior Specialist- Document Execution

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As an Operations Senior Specialist- Document Execution, you will perform a variety of roles within the Home Lending space, all related to facilitating the transition of a loan to closure.

BankingFinancial Services

Responsibilities

Perform basic clerical tasks such as filing, photocopying, faxing, imaging, data entry and opening correspondence
Create and maintain loan files
Work with the underwriting department
Provide coverage for any of the support roles, as dictated by absences or volume fluctuations
Monitor and update various system records and credit website
Communicate with external agents and internal colleagues to resolve issues and discrepancies
Perform additional duties as assigned
Collaborate with internal partners across Consumer Feedback, Communication, & Governance Programs

Qualification

Attention to detailProblem-solvingOfficeComputer skillsFast-paced environmentIndependenceCustomer service experienceWritten communicationVerbal communicationTeamwork

Required

Possess strong attention to detail and strong problem-solving skills
Ability to work in a fast-paced environment
Basic office and computer skills
Excellent written and verbal communication skills
Ability to work independently or as part of a team

Preferred

Prior customer service experience
High school diploma or equivalent

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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