Summit at Snoqualmie · 23 hours ago
Human Resources Director
Snoqualmie Pass, WA
Full-time
Onsite
Lead/Staff, Director/Executive
$110K/yr - $130K/yr
5+ years expThe Summit at Snoqualmie is a day ski resort destination serving the Pacific Northwest, and they are seeking a Human Resources Director. This leadership role is critical for overseeing HR operations, high-volume recruitment, and fostering a high-performing culture within the organization.
Consulting
Responsibilities
Lead, develop, and mentor a team of 3-5 HR professionals including specialists, coordinators, and generalists
Supports senior leadership at the resort and HR Shared Services to execute Boyne Resort’s programs
Excellent communicator and ability to transfer knowledge clearly and timely across all levels of the organization
Creates a talent pipeline by way of coaching for success, performance management, and career development
Provides trustworthy, cross-functional relationships with all department heads and maintains regular business reviews and is seen as a value-add resource
Instrumental in developing high-performing teams with an emphasis on our values framework L.E.A.D.S
Oversee all HR operational processes including talent acquisition and workflows related to job offers, onboarding, I-9 verification, background checks, benefits administration, HRIS management, and personnel file maintenance
Experience with HCM systems including ICIMS, UKG, and BI for reporting and analytics
Understands Washington state employment laws and can communicate and effectively ensure compliance related to wage and hour, paid sick leave, workers' compensation, and industry-specific regulations for food service and mountain operations
Oversees the management of unemployment claims, workplace investigations, workers' compensation, pay programs and bonus administration, compensation and benefits, and annual compliance audits
Design and execute recruitment strategies to hire 1,400+ seasonal team members across 80 departments within compressed timeframes, typically October to December
Oversees the recruiting and succession plans to create talent pipelines through job fairs, college partnerships, J-1 visa programs, and community outreach
Oversee specialized recruitment for key positions including instructors, culinary professionals, lift operators, snowmakers, and retail staff
Collaborate with department leaders to forecast staffing needs and deploy team resources to meet winter and summer hiring timelines
Serve as primary HR Business Partner to resort leadership across food and beverage, mountain operations, snowsports schools, retail, equipment rentals and guest services
Conduct and oversee workplace investigations, progressive discipline, performance improvement plans, and terminations
Provide real-time consultation on employee concerns, conflict resolution, workplace accommodations, and complex employee relations matters
Coach managers and HR team members on effective case management and legal compliance
Administer compensation programs including seasonal wage structures, merit increases, and incentive programs; conduct market analysis for competitive positioning
Ensure resort is following all guidelines related to benefits enrollment, ACA compliance, leave administration (FMLA, PFML), and unique considerations such as tip reporting and certification pay
Design manager training programs, onboarding processes, career pathways, and recognition programs that reduce turnover and drive engagement
Partner with leadership on succession planning and specialized training requirements
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or related field
5+ years progressive HR experience with 3+ years leading HR teams
Expertise in high-volume hiring environments (1,000+ hires annually)
Deep knowledge of Washington State employment law and compliance
Proven experience managing complex employee relations, investigations, and terminations
Experience supporting diverse business units
Proficiency with HRIS and applicant tracking systems
Strong business acumen, communication skills, and ability to influence relationships
Flexibility to work weekends and holidays during peak seasons; ability to travel between base areas
Preferred
PHR, SPHR, SHRM-CP, or SHRM-SCP certification
Hospitality, retail, or logistics seasonal industry experience
Experience with J-1 visa and H-2B programs
Knowledge of food service regulations, tip compliance, and mountain safety requirements
Background supporting skilled/certified workforces
Benefits
Eligibility for a 15% bonus
Company
Summit at Snoqualmie
Summit is the place for a winter escape from the steep and deep to the high-speed buffed-out cruisers.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase