Capital One · 1 day ago
Director, Project Management- Product Operations, Governance & People Excellence
Cambridge, MA
Full-time
Onsite
Mid, Senior Level
$206K/yr - $235K/yr
7+ years expCapital One is a leading financial services company, and they are seeking a Director in the Finance Product & Data Solutions (FPDS) Product Operations team. This role involves strategic leadership, project management, and governance within the finance product organization, focusing on audits, reporting, and managing key initiatives with a risk-focused approach.
Financial Services
No H1B
Responsibilities
Define and facilitate business priorities and drive the goal-setting process for the organization, ensuring alignment with broader enterprise objectives
Engage in organizational design, headcount planning, and hiring processes to ensure optimal team structure and resource allocation
Partner with Finance to manage the annual operating budget for Finance Product, ensuring resources align with strategic goals
Lead the governance of finance product initiatives, applying a risk management mindset to oversee OKRs, KPIs, audits, and key initiative reporting
Ensure that performance metrics are tracked, reported accurately, and communicated comprehensively to executive leadership
Proactively identify and elevate risks and impacts to the Controller, ensuring timely communication and integration across teams
Lead the planning and execution of culture and associate engagement initiatives, creating a positive organizational environment that supports high performance
Develop and execute the department’s communication strategy, ensuring clear and consistent messaging throughout the organization
Serve as a trusted advisor and resource for the leadership team, providing key information, historical context, and guidance
Manage special projects, leveraging your skills to provide support for key departmental initiatives
Prepare meeting agendas, coordinate materials, and facilitate leadership routines and meeting
Continuously improve processes and operational efficiencies to ensure that the organization’s strategic priorities are met
Act as the central point for coordinating cross-functional efforts
Qualification
Required
Bachelor's Degree or military experience
At least 7 years of Project Management experience OR at least 7 years of Process Management experience
At least 5 years of people leadership experience
Strong business judgment, influencing skills, people leadership and integrity are essential for this position
Must possess high “EQ” and be a collaborative team player
Self-starter that can work autonomously and can take initiative; highly motivated
Confident to champion unpopular ideas even with more senior leaders
Ability to navigate “white space” or ambiguous situations
Strong facilitation, negotiation and mediation skills; ability to drive to consensus / decisions
Strong project management and organizational skills. Meticulous attention to detail
Proficient in Jira, capable of leading a team in developing Jira dashboards and decision-making materials
Excellent written and verbal communication skills
Discretion in handling highly sensitive issues
Preferred
Master's Degree
5+ years of Business Analysis or Financial Analysis experience
5+ years of experience working in or supporting a Finance organization
7+ years of experience in people leadership
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
Benzinga.com
2026-01-21
Business – Latest Financial & Stock Market News | New York Post
2026-01-20
Business News: Pasadena Star-News
2026-01-19
Company data provided by crunchbase